Question about HP PhotoSmart M627 Digital Camera
HI THERE,I HAVE A HP PHOTOSMART M627,AND WHEN I TAKE A VIDEO
AND PLAY IT BACK ON THE CAMERA IT IS OK,BUT WHEN I REMOVE THE
MEMORY CARD AND PUT IT ON TO THE COMPUTER IT COMES OUT BLANK
AND THERE IS ONLY SOUND.DO THINK THERE IS A FAULT ON THE CAMERA.
YOUR EXPERTISE WOULD BE MUCH APPRECIATED.KIND REGARDS. JOE
We had the same issue - audio but no video on playback on a Win XP pc on both Windows Media Player and Media Player Classic. At some stage it suddenly stopped working - I suspect a Windows update?
I've found video plays back correctly with the VLC player: http://www.videolan.org/vlc/
I've raised a support call with HP regarding this issue.
Posted on Mar 31, 2009
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Posted on Jan 02, 2017
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