Question about HP PhotoSmart M627 Digital Camera

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Hp photosmart m627

HI THERE,I HAVE A HP PHOTOSMART M627,AND WHEN I TAKE A VIDEO
AND PLAY IT BACK ON THE CAMERA IT IS OK,BUT WHEN I REMOVE THE
MEMORY CARD AND PUT IT ON TO THE COMPUTER IT COMES OUT BLANK
AND THERE IS ONLY SOUND.DO THINK THERE IS A FAULT ON THE CAMERA.
YOUR EXPERTISE WOULD BE MUCH APPRECIATED.KIND REGARDS. JOE

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  • hope1234 Jul 21, 2008

    ,I HAVE A HP PHOTOSMART M627,AND WHEN I TAKE A VIDEO
    AND PLAY IT BACK ON THE CAMERA IT IS OK,BUT WHEN I REMOVE THE MEMORY CARD AND PUT IT ON TO THE COMPUTER IT COMES OUT BLANK AND THERE IS ONLY SOUND. IT HAS WORKED IN THE PAST BUT JUST STARTED DOING THIS TODAY. HOPE SOMEONE CAN HELP, THANKS :)


    TASH

  • Anonymous Jul 24, 2008

    Wen I play the video back on the camera there is picture but no sound. When i play the video on the computer there is sound but no picture?

  • joecoyle25 Aug 14, 2008

    hi there guys,i had the same problem,i was using widows media

    player,but i have now got vlc media player which is free to

    download and i dont have the problem no more,my camera is fine

    hope this is of some help to you.cheers.joe.

  • zapzap85 Feb 24, 2009

    same with me it won't play with video in the computer someone help me!

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We had the same issue - audio but no video on playback on a Win XP pc on both Windows Media Player and Media Player Classic. At some stage it suddenly stopped working - I suspect a Windows update?
I've found video plays back correctly with the VLC player: http://www.videolan.org/vlc/
I've raised a support call with HP regarding this issue.

Posted on Mar 31, 2009

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Posted on Jan 02, 2017

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Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa ( http://picasa.google.com ).

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This is probably THE most common failure among digital cameras.
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