Question about HP 1020 Plain Paper Thermal transfer Fax

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HP 1020 fax

I can not send faxes only receive them can you tell me why?????

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  • Anonymous Feb 16, 2009

    Hey i have a hp fax 1020 is not faxing nothing and the only thing it say is error???? Dont know why it say that =-(

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From manual: Insert document; press Scan & Fax button; dial number; press Start/Copy.  All pages will be scanned, number will be dialed, and scan will be transmitted.  If Memory Full displays, repeat procedure without using Scan & Fax button.

Posted on Aug 22, 2008

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I cannot send. It tells me there is No Answer. Receiver tells me everything is ok on their end.


Has the receiver gotten faxes (from other senders) since your problem started? It sounds like the receiving fax is not answering the call. Also to determine if it's your problem or the receiver's problem send a test fax to someone else.

Sep 22, 2011 | HP 1050 Plain Paper Inkjet Fax

1 Answer

My machine (1020) will not except incoming fax's Why? Do I have to set up machine differently?


Some machines have a three answering modes.
1-manual-you have to pick up the fax headset and then press send when someone calls you with a fax.
2- auto-The machines answers the phone line when it rings and receives the fax automatically.
3-answer- the machines acts like a voice answering machine only.

Check your display or user settings to see that it in in AUTO RX or receive mode. .
Hope that helps.

Jan 17, 2010 | Brother FAX-1020 PLUS Plain Paper

1 Answer

I am trying to send a fax but when I select the fax start button it says on the display receive and the fax will not send brother 1020e


if you havent dialled the number first or don't have the page in fully (or it can't detect the page) it will go into recieve mode.

Jan 15, 2010 | Brother FAX-1020 PLUS Plain Paper

1 Answer

CAN THE MEMORY BE LEAGNTHED ON HP1020 TO HOLD IN MEMORY MORE FOR INCOMING FAXES OR ELIMATE HOLDING RECEIVE FAXES AND PRINT PAGES AS THEY ARE RECIEVED INSTEAD.


I found the manuel on line and found out how to print the faxes in memory to release the memory. So next time a big fax comes thru I will try to print and release faxes from memory.

Nov 13, 2009 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

Please tell me how to change my Brother Fax 1020 Plus to receive faxes only. At the present it is receiving both fax and phone calls.


for dedicated fax use you have to press "Mode" button repeatedly until on the right side of the display it appears "FAX". Now you should have "F/T" on the display and you must press "Mode" button three times.

Sep 07, 2009 | Brother Fax Machines

1 Answer

Will not fax or copy - Given error light


The thermal roll is basically a roll of 'carbon' like paper that is used to transfer the image to your paper (terrible technolgy, and a massive waste of money for the end user....but that's another story)...it likely needs replacing -it's only good for 300-400 pages.

Feb 24, 2009 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

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try cleaning with alcohol if it doesn't work then yes it needs to be replaced

Aug 12, 2008 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

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you have a small swith on/off from bottom of the printer check it

Feb 12, 2008 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

Hp printer 1020


Hello FixYa User,

If you are using thermal paper, Turn the roll upside down (I had the same problem).

If you don't use thermal paper please ring HP on 1 300 888 423 they will tell you whats wrong for free, If the Facsimale is faulty and is under warreanty they will fix it.

Hope this helps!

Sep 15, 2006 | HP 1020 Plain Paper Thermal transfer Fax

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