First, go to the microsoft website and download microsoft security essentials
Second, go to dell website and download and install the ac97 drivers for your model of dell, those are required for the sound to work.
Third, uninstall Norton and install the security essentials.
That will give you anti-virus/malware protection, it's free, and works better than Norton.
Then, reboot, let system get all way booted up, then click start, and at the very top on the right hand side, click on Windows Update.
Follow all steps as directed.
That should fix your problem.
Oh, almost forgot, launch Security Essentials and run a FULL system scan before you run Windows update, that way you make sure you are good to go first.
Never use Norton Anti Virus, it is very hard software makes
computer very slow, even Virus does not do that.
In my opinion use Avira Anti Virus. This is very light and
powerfull anitvirus ever and also came 1 year full free with / in Chip Magazine
DVD, and also can download from Internet as well as update too.
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