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My phillips external hard drive was connected to my computer and in the on mode. My wife walked past and tripped over and disconnected the power lead to the hard drive. I reconnected it and now it shows on my computer but when i try to access it it says disc corrupt. What can i do

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Check the connection to your PC it may have come loose.Check under Disk Management for status of disk.

Posted on Jul 15, 2008

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Posted on Jan 02, 2017

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Samsung external hard drive


!! You have failed to provide a detailed problem. !!


External hard drives are plug-and-play devices used to store music, video and data files. Once the drive is connected, the computer checks its systems for the appropriate drivers, loads them, and the external drive is ready to use. If the computer does not recognize the external drive, plug it into another computer to ensure the drive is not corrupted. If the drive is good, a few simple steps should help re-enable the drive for use.
Switch the power button to "off." Disconnect the power cord from any extension cords or power strip, then re-seat the power cord into the hard drive. Connect the cord directly into an outlet and power up the drive. If the drive is powered and still not working, check the data cable. Power down the hard drive and disconnect the data cable from the computer. Wait 30 seconds to one minute. Reconnect the data cable and power up the drive. If the drive is not detected, power down the hard drive and connect the cable to a different port. Power up the drive. If the drive is detected but not working, check for a missing driver. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Disk Drives." Right-click the yellow exclamation point and install the missing driver. Close the Device Manager. If the drive is detected but not working check to ensure it has an assigned drive letter. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Click on "Disk Management," right-click the external hard drive, click "change drive letter and path," and click "Add." Assign a drive letter. Avoid using A, B or C (C is usually assigned to the computer's internal hard drive). Click "OK" close the window. If the drive is detected but not working, check whether the drive is in sleep mode. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Universal Serial Bus Controllers." Double-click the first instance of "USB Root Hub" or "Root Hub." Check for the hard drive. If the drive is not visible, move to the next instance of "USB Root Hub." Continue checking each instance until the hard drive is located. Once located, click the "Power Management" tab and uncheck the "Allow computer to turn off this device to save power" box, click "OK," then close the Device Manager. Power the computer down, wait 30 seconds to one minute, and power the computer back up to ensure the drive is detected.

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External hard drives are plug-and-play devices used to store music, video and data files. Once the drive is connected, the computer checks its systems for the appropriate drivers, loads them, and the external drive is ready to use. If the computer does not recognize the external drive, plug it into another computer to ensure the drive is not corrupted. If the drive is good, a few simple steps should help re-enable the drive for use.
Switch the power button to "off." Disconnect the power cord from any extension cords or power strip, then re-seat the power cord into the hard drive. Connect the cord directly into an outlet and power up the drive. If the drive is powered and still not working, check the data cable. Power down the hard drive and disconnect the data cable from the computer. Wait 30 seconds to one minute. Reconnect the data cable and power up the drive. If the drive is not detected, power down the hard drive and connect the cable to a different port. Power up the drive. If the drive is detected but not working, check for a missing driver. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Disk Drives." Right-click the yellow exclamation point and install the missing driver. Close the Device Manager. If the drive is detected but not working check to ensure it has an assigned drive letter. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Click on "Disk Management," right-click the external hard drive, click "change drive letter and path," and click "Add." Assign a drive letter. Avoid using A, B or C (C is usually assigned to the computer's internal hard drive). Click "OK" close the window. If the drive is detected but not working, check whether the drive is in sleep mode. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Universal Serial Bus Controllers." Double-click the first instance of "USB Root Hub" or "Root Hub." Check for the hard drive. If the drive is not visible, move to the next instance of "USB Root Hub." Continue checking each instance until the hard drive is located. Once located, click the "Power Management" tab and uncheck the "Allow computer to turn off this device to save power" box, click "OK," then close the Device Manager. Power the computer down, wait 30 seconds to one minute, and power the computer back up to ensure the drive is detected. Hope this helps.
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Pc does not recognize external drive


External hard drives are plug-and-play devices used to store music, video and data files.

Once the drive is connected, the computer checks its systems for the appropriate drivers, loads them, and the external drive is ready to use. If the computer does not recognize the external drive, plug it into another computer to ensure the drive is not corrupted. If the drive is good, a few simple steps should help re-enable the drive for use.
Switch the power button to "off." Disconnect the power cord from any extension cords or power strip, then re-seat the power cord into the hard drive. Connect the cord directly into an outlet and power up the drive. If the drive is powered and still not working, check the data cable. Power down the hard drive and disconnect the data cable from the computer. Wait 30 seconds to one minute. Reconnect the data cable and power up the drive. If the drive is not detected, power down the hard drive and connect the cable to a different port. Power up the drive. If the drive is detected but not working, check for a missing driver. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Disk Drives." Right-click the yellow exclamation point and install the missing driver. Close the Device Manager. If the drive is detected but not working check to ensure it has an assigned drive letter. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Click on "Disk Management," right-click the external hard drive, click "change drive letter and path," and click "Add." Assign a drive letter. Avoid using A, B or C (C is usually assigned to the computer's internal hard drive). Click "OK" close the window. If the drive is detected but not working, check whether the drive is in sleep mode. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Universal Serial Bus Controllers." Double-click the first instance of "USB Root Hub" or "Root Hub." Check for the hard drive. If the drive is not visible, move to the next instance of "USB Root Hub." Continue checking each instance until the hard drive is located. Once located, click the "Power Management" tab and uncheck the "Allow computer to turn off this device to save power" box, click "OK," then close the Device Manager. Power the computer down, wait 30 seconds to one minute, and power the computer back up to ensure the drive is detected. Hope this helps.
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HOW DO I KNOW THAT MY HARD DRIVE IS CONNECTED


External hard drives are plug-and-play devices used to store music, video and data files. Once the drive is connected, the computer checks its systems for the appropriate drivers, loads them, and the external drive is ready to use. If the computer does not recognize the external drive, plug it into another computer to ensure the drive is not corrupted. If the drive is good, a few simple steps should help re-enable the drive for use.
Switch the power button to "off." Disconnect the power cord from any extension cords or power strip, then re-seat the power cord into the hard drive. Connect the cord directly into an outlet and power up the drive. If the drive is powered and still not working, check the data cable. Power down the hard drive and disconnect the data cable from the computer. Wait 30 seconds to one minute. Reconnect the data cable and power up the drive. If the drive is not detected, power down the hard drive and connect the cable to a different port. Power up the drive. If the drive is detected but not working, check for a missing driver. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Disk Drives." Right-click the yellow exclamation point and install the missing driver. Close the Device Manager. If the drive is detected but not working check to ensure it has an assigned drive letter. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Click on "Disk Management," right-click the external hard drive, click "change drive letter and path," and click "Add." Assign a drive letter. Avoid using A, B or C (C is usually assigned to the computer's internal hard drive). Click "OK" close the window. If the drive is detected but not working, check whether the drive is in sleep mode. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Universal Serial Bus Controllers." Double-click the first instance of "USB Root Hub" or "Root Hub." Check for the hard drive. If the drive is not visible, move to the next instance of "USB Root Hub." Continue checking each instance until the hard drive is located. Once located, click the "Power Management" tab and uncheck the "Allow computer to turn off this device to save power" box, click "OK," then close the Device Manager. Power the computer down, wait 30 seconds to one minute, and power the computer back up to ensure the drive is detected. Hope this helps.
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My pc is not reading the external drive. My previous shortcut is not responding. I have tried multiple usb connections.


If the computer does not recognize the external drive, plug it into another computer to ensure the drive is not corrupted. If the drive is good, a few simple steps should help re-enable the drive for use.
Switch the power button to "off." Disconnect the power cord from any extension cords or power strip, then re-seat the power cord into the hard drive. Connect the cord directly into an outlet and power up the drive. If the drive is powered and still not working, check the data cable. Power down the hard drive and disconnect the data cable from the computer. Wait 30 seconds to one minute. Reconnect the data cable and power up the drive. If the drive is not detected, power down the hard drive and connect the cable to a different port. Power up the drive. If the drive is detected but not working, check for a missing driver. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Disk Drives." Right-click the yellow exclamation point and install the missing driver. Close the Device Manager. If the drive is detected but not working check to ensure it has an assigned drive letter. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Click on "Disk Management," right-click the external hard drive, click "change drive letter and path," and click "Add." Assign a drive letter. Avoid using A, B or C (C is usually assigned to the computer's internal hard drive). Click "OK" close the window. If the drive is detected but not working, check whether the drive is in sleep mode. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Universal Serial Bus Controllers." Double-click the first instance of "USB Root Hub" or "Root Hub." Check for the hard drive. If the drive is not visible, move to the next instance of "USB Root Hub." Continue checking each instance until the hard drive is located. Once located, click the "Power Management" tab and uncheck the "Allow computer to turn off this device to save power" box, click "OK," then close the Device Manager. Power the computer down, wait 30 seconds to one minute, and power the computer back up to ensure the drive is detected. Hope this helps.
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Dec 16, 2012 | Computers & Internet

1 Answer

Dane elec portable hard drive not recognised by win 7 pc


External hard drives are plug-and-play devices used to store music, video and data files. Once the drive is connected, the computer checks its systems for the appropriate drivers, loads them, and the external drive is ready to use.


If the computer does not recognize the external drive, plug it into another computer to ensure the drive is not corrupted.

If the drive is good, a few simple steps should help re-enable the drive for use.


Switch the power button to "off."

Disconnect the power cord from any extension cords or power strip, then re-seat the power cord into the hard drive.


Connect the cord directly into an outlet and power up the drive.

If the drive is powered and still not working, check the data cable.


Power down the hard drive and disconnect the data cable from the computer.

Wait 30 seconds to one minute.


Reconnect the data cable and power up the drive.

If the drive is not detected, power down the hard drive and connect the cable to a different port.

Power up the drive.

If the drive is detected but not working, check for a missing driver.


Click on the "Start" button, right-click "Computer" and select "Manage."

Enter your administrator password if requested.

Select "Device Manager" and double-click "Disk Drives."


Right-click the yellow exclamation point and install the missing driver. Close the Device Manager.

If the drive is detected but not working check to ensure it has an assigned drive letter.


Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer.


Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested.

Click on "Disk Management," right-click the external hard drive, click "change drive letter and path," and click "Add."


Assign a drive letter.

Avoid using A, B or C (C is usually assigned to the computer's internal hard drive). Click "OK" close the window.


If the drive is detected but not working, check whether the drive is in sleep mode.

Disconnect all devices connected by USB cables from the computer.


Reconnect the drive's data and USB power cables directly into the computer.

Click the "Start" button, right-click "Computer" and select "Manage."

Enter your administrator password if requested.


Select "Device Manager" and double-click "Universal Serial Bus Controllers."

Double-click the first instance of "USB Root Hub" or "Root Hub."

Check for the hard drive.


If the drive is not visible, move to the next instance of "USB Root Hub."

Continue checking each instance until the hard drive is located.


Once located, click the "Power Management" tab and uncheck the "Allow computer to turn off this device to save power" box, click "OK," then close the Device Manager.


Power the computer down, wait 30 seconds to one minute, and power the computer back up to ensure the drive is detected.


Hope this helps

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1 Answer

My seagate freeagent 1tb is blinking whit lights and my computer does not recognize it. Help me


***Please NOTE***
Touch the drive and put your ear to it, to test if the drive is spinning and working. Do this while it is powered on. Also, try disconnecting the USB cable, reboot the computer, re-connect USB cable to another USB port on computer. If you still have the same issue, try the below solutions.
  • Make sure the computer and external hard drive are powered on.
  • Disconnect the external drive's USB or the eSATA cable, which ever one you're using.
  • Disconnect the power supply plug from the external drive.
  • Power off the computer.
  • Disconnect the computer's power supply cord for 60 seconds.
  • Reconnect the computer.
  • Power on the computer.
  • Connect the power supply to the external drive.
  • Connect the drive's USB or the eSATA cable and check for detection.
If the still no detection and still blinking lights on the drive, check the power supply to the drive.
Check to see what the led light on the power supply is doing.
If it's blinking, power down the drive, unplug data cable and then reconnect the power supply to another electrical outlet. If it still blinks repeatedly, then you power supply is bad.
If the led is solid (lit and not blinking) follow the same steps from above to connect it to another outlet.
Next, plug the power supply to the external drive and power it up.
If the power supply starts to blink repeatedly, then your controller board inside the enclosure is bad.

Thank you for the opportunity to help you.

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2 Answers

I had a problem with my pc it cant power on and only green light in the board i see. any advise please


Test your PSU or replace it if your power supply units fan is not working your PSU is faulty

One bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect/ boot up a computer hard drive

Test all leads that attach to your hard drive including electrical extensions,IDE,SATA

the leads from your ((motherboard to your hard drive)) make sure they have a secure connection and are not faulty or just replace them there probably old and faulty
make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty even the electrical extensions or just replace them they are probably old and faulty a computer needs its connections to have an end so any faulty leads will end up with a computer error

hope this helps

Mar 21, 2011 | Computers & Internet

1 Answer

I have a Maxtor One Touch 4 Mini 120GB External USB 2.0 Hard Drive, I've previously used it multiple times in the past, importing AND exporting data. For some reason though after using it on one computer...


try testing it in another computer. if you have the same problem. then there might be an issue with the drive.

to recover your data. unplug external drive from the computer and open the external hard drive case. remove the hard drive inside. with you computer off and disconnected from the wall open the case to your computer. look and see how the hard drive inside is connected in your computer and add the external the same way. you might need a cable to connect it. you can simply disconnect the cdrom and plug the hard drive instead. make sure the external hard drive is not touching any electronics inside the pc. now you can turn on the computer. give the computer a minute to detect the new drive and assign a drive letter. navigate to my computer and select the newly added hard drive. copy and paste all the data you want to save. after everything has been backed up format the external drive to clear any bugs that may be causing it to be recognised in its case.

when finished remove the hard drive, plug in the cdrom, close the case, plug back into the wall, and return external drive to its case.

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1 Answer

Hard Drive Dropped


Turn off your computer and then plug in the FreeAgent external drive. Then try turning your computer on, it should read.  If it doesn't I would go to the Seagate website for troubleshooting.

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