Question about Xante ScreenWriter (Refurbished) Laser Printer

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Screenwriter 3 "paper out"

Started yesterday out of the blue, had been working fine earlier in the day- printer says "paper out", though paper is in tray. Tried turning off printer and unpluged it a few times but that hasn't worked...And on the printer list all the other printers are checked and decheckable, but the Screenwriter is checked but the printer itself on the list isnt decheckable or selectable. I thought maybe it got kicked off the server somehow, which runs through my computer, but it still reacts (lights up then goes back to ready/idle & paper out) when we try to print from any computer linked to it. Help!

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Remove tray, is there a lever sensor there? is it freely movable ? in other words there is a loose piece of plastic which should be able to go up and down freely, check if it's stuck, is it broken, are the tires able to come down ( sometimes it is with the tire assembly).

Is the tray set to the correct size ? if you have letter in the tray but the stopper in the back is moved to Legal the paper has a gap in the front therefore the sensor does not read the paper.

These are the easiest things to check, can you make a copy in the By-pass? if yes the problem is only in the tray area.
It may be a bad sensor.

Posted on Jul 15, 2008

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