Question about HP DeskJet 932c InkJet Printer

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Cartridge Change HP Deskjet 932C

Greetings - I just removed both the color and BW cartridges but only replaced the BW cartridge. I am getting a flashing orange light over the cartridge icon - do I have to replace both color and BW?

Thanks - Lisa

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You don't have to replace them as a set unless there both empty. You could try resetting the printer by unplugging it, wait 30 seconds, replug it back in, and turn the power on.

Posted on Jul 15, 2008

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2 Answers

Help


Hello,

 

I suggest you to try below solutions.

 

solution 1:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd09170&cc=us&lc=en&dlc=en&product=61236&dlc=en&lang=en

 

Please perform the steps that are mentioned in the web page as appropriate.

 

 

Solution 2: Cleaning ink cartridges

--------------------------------------------------

 

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=bpd06920&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

 

I hope that this should resolve the issue.

 

Oct 13, 2007 | HP DeskJet 932c InkJet Printer

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