Question about Xerox Office Equipment & Supplies
That is an issue with the cyan ( blue ) ink stick not loading properly.
What has happened is one of the blue sticks had stuck and not advanced properly or otherwise is not making contact with the loader switch .
One of cyan sticks may be broken, or cracked, twisted in the loader or even the wrong stick and not shaped the same on the bottom side.
Take about a 2 or 3 inch drywall type screw and twist it into the cyan blocks and slide them back if you need to remove and reseat them. But that is your issue. One of the cyan blocks is not moving into proper position.
Posted on Jul 15, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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