Question about Xerox Printers & Copiers

1 Answer

My Xerox 8550 has Printer Error: 09,035.43 - Xerox Printers & Copiers

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

That is an issue with the cyan ( blue ) ink stick not loading properly.
What has happened is one of the blue sticks had stuck and not advanced properly or otherwise is not making contact with the loader switch .
One of cyan sticks may be broken, or cracked, twisted in the loader or even the wrong stick and not shaped the same on the bottom side.
Take about a 2 or 3 inch drywall type screw and twist it into the cyan blocks and slide them back if you need to remove and reseat them. But that is your issue. One of the cyan blocks is not moving into proper position.

Posted on Jul 15, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to clear error ending in 3433


Phaser 8500/8550 Support - Xerox Support and Drivers

www.support.xerox.com/support/phaser-8500-8550/.../enus.html
XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

Jul 28, 2015 | Xerox PHASER 8550 COLOR Printer

2 Answers

Xerox system error 09,035,43:46300.


This is from the service manual
Harry


9,035.43 through 9,038 (8500/8550/8560 only):
Ink count sensor flags are
stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41,
where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out
Sensor located at the forward end of each ink channel of the Ink Loader. The
sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This
can lead to false Ink Out messages as well as Ink Stick count faults. Using
8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick
count faults.
Troubleshooting Procedure for Ink Loader
Step Questions and Actions Yes No
1
Is the ink Genuine Xerox? Are they the
correct sticks for the model?
Go to Step 2. 1. Advise customer.
2. Replace the Ink
with Xerox Ink.
3. Run Clear ISC
Fault
test to clear
the error. The
Clear ISC Fault is
located in the
Internal
Diagnostics
Function menu.
2 Manually verify that the ink stick is able
to advance in the ink loader chute.
Check for broken or wrong type ink
sticks.
Go to Step 3. 1. Remove any
blockage and/or
replace the ink
stick.
2. Replace the Ink
Loader.
3. Run Clear ISC
Fault
test to clear
the error

Feb 25, 2010 | Xerox Phaser 8560MFP Laser Printer

3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

2 Answers

Xerox Phaser 8550 printer error 09,037,45:23780


Hi,

This means the Yellow ink sticks are jammed in the machine, open up the top of the machine and check if the sticks can slide freely up and down and remove any broken sticks.

Niallbt

Mar 31, 2009 | Xerox Phaser 8550DP Printer

1 Answer

XEROX 8550 DP ERROR Message 09,035,43; 10192


That is a cyan, ( blue) ink stick fault. What is happening is that the cyan ink sticks are not advancing down the ink loader properly.
Open the area where you load the ink and you probably have a cracked, twisted or otherwise stuck ink stick, the code you are reporting specifically refers to the cyan sticks. If you have to remove them, take a screw, a drywall screw is best, and twist it into the sticks and slide it back and out, then replace them or add new ones. But thats your problem.

Oct 29, 2008 | Xerox Phaser 8500/DN Printer

4 Answers

XEROX 8550 DP ERROR


when are you getting this error message?

Oct 28, 2008 | Xerox Phaser 8550DX Laser Printer

2 Answers

ERROR MESSAGE 8550/DT


I can check if I find the service manual.

Oct 28, 2008 | Xerox Phaser 8550/DT Thermal Printer

1 Answer

Xerox 8550 Error message 19,003.48:121016


19,003.48 Scale and offset voltage error too large. Something is wrong with the Electronics Module or Wave Amplifier.

that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.

Apr 22, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Phaser 8550 cyan doesn't print


If you go to the Xerox.com site and click support and drivers. enter phaser 8550 and there is a printhead update you need to get, You have to fill out a form.
That may be your problem since there is no fault code.

Apr 13, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Error code for 8550


Call Xerox, they have a problem with this code and the ink loader needs to be updated.
It has to do with the yellow sicks loading properly

Oct 31, 2007 | Xerox Phaser 8550DX Laser Printer

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

43 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...