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Videos wont play on my virgin media site but play ok on you tube and bbc etc sites even though my internet provider is virgin media.

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You need to ask your internet provider if the video file type can be played on their site.

Posted on Jul 15, 2008

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1 Answer

My virgin media sign in


Go to internet explorer, internet and type virgin media.com. go to the site and login

Jul 15, 2014 | Computers & Internet

1 Answer

My you tube do not open most of the time ,how can I solve the problem? Need help


1) If your country has a president or king that hates free internet and blocks or limits the speed of youtube.com - overthrow him.
2) If only youtube site opens slowly, while other sites open quickly - your internet provider might be cheating in order to save usage of bandwidth (video sites take 50-90% of the total internet bandwidth). Make a complaint to your internet provider, supervising authorities, or even change for another - better internet provider.
3) If all websites load slowly - check your internet connection speed at speedtest.net - for normal youtube video watching >2Mbps download speed is sufficient.

Feb 14, 2011 | YouTube Videos

1 Answer

Cant watch any videos on youtube as it keeps buffering. We have just gone on to wireless broadband. It was Ok before on normal broadband.


1) If all websites load slowly - check your internet connection speed at speedtest.net - for normal youtube video watching >2Mbps download speed is sufficient. The solution is changing the video quality on the youtube screen to least possible 360p or even 240p to run smoothly on 1Mbps.
2) If only youtube site opens slowly, while other sites open quickly - your internet provider might be cheating in order to save usage of bandwidth (video sites take 50-90% of the total internet bandwidth). Make a complaint to your internet provider, supervising authorities, or even change for another - better internet provider

Sep 22, 2010 | YouTube Computers & Internet

1 Answer

Alwais buffering


Online videos usually play with the media player you have installed. If you didnt have the correct player installed it would tell you when you go to click play, bysaying you need to download Windows Media player for example.
There are three main problems that can cause this:
Firstly, you media player that you currently have installed may be out of date. Updates are normally free at the main site for which ever media player you have.
Secondly, slow internet connections can lengthen the time it takes for the video to download -as essentially thats what the buffering is, it downloads all the information to your computer to enable you to play it.
Thirdly, that particular site may be receiving alot of traffic at the particular time you want to play items. Websites run on bandwidth, and if there are alot of users playing the media at the same time as you, the bandwidth is quickly 'eaten up', which slows everyones downloads.
I find I get this problem alot at certain times on you tube. The best way to combat this is to press pause and wait for the whole of the buffering process to take place before you press play. This will give you an un-interrupted play of the media.
I usually open a second window and select the next item I want to play, pausing it and letting the buffer run. By the time I've done this I usually find the first is ready to go.


Sometimes they enable you to play items withi an install of an active X component - again if you dont have the right one you will get a pop up asking you to install it.
The best solution is to upgrade your media players for free on the main sites, and then just press pause until the media has buffered. I often get this problem as mentioned above on sites which have a low bandwidth, even though I have a high broadband bandwidth. This is simply because their bandwidth cant cope with the demand of many people playing at once, high bandwidth costs exra money for them to get on their site, so smaller and larger sites are well known for only having just enough of it to enable people to view the media, but in the process it slows down their bufering processes.

Aug 27, 2010 | Computers & Internet

1 Answer

Can't play You Tube videos... site pulls up ok


Install codec to your PC. You can download the codec here.

Jul 16, 2010 | Computers & Internet

1 Answer

Every time i go on virgin media it comes up bad request,every other site is ok.


i think that the virgin media is not allowed to you or it might be deleted or disabled or may be it upgrades

Feb 06, 2010 | YouTube Videos

1 Answer

Problem playing videos - HELP NEEDED!!


you might have to download the media player to your computer to play movies. i reccommend the latest Windows Media Player.

Nov 24, 2009 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

I cant watch movie from youtube


If you can watch a video no matter how slow it plays then the issue aint with the plugins or the browser, The possible cause is the internet connection speed, if videos play for sometime and shows buffering then your internet connection speed is either slow or used up by other internet related applications that use the available bandwidth if you are running them simultaneously.

test your speed at this site "http://www.speedtest.net/"

Jun 25, 2009 | Computers & Internet

1 Answer

Virgin broadband to laptop


Try setting a static IP on your computer with the DNS provided by the modem- to set this up contact Virgin and have them help you setup a static IP(or if you know how to set static IP on the computer use the same IP information you getting from the DHCP).

May 13, 2008 | Belkin (F5D9230-4) Wireless Router...

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