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Canon NP 2120 - Error: E400 It refers to the Automatic Document feeder. Are there some steps that I can try to see if it just jam or needs to be reset.

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Thanks but no thanks. Problem solved faulty feeder.

Posted on Jul 16, 2008

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What does error code E30 stand for in Canon printer MG 2120?


The E30 error means that the scanner unit either can't determine the size of the original or that the document is too small when "Fit-to-Page" copying is selected.

Check that your original is face down on the scanner glass (or face up if you have an automatic feeder). Also, check the position and direction of the original. You may need to copy the document without the "Fit-to-Page" option. Then copy the original in several sections.

I hope this helps.

Cindy Wells
(Note: E03 is a paper jam.)

Aug 02, 2014 | Canon Office Equipment & Supplies

Tip

ERROR codes Canon 3725


Canon 3725 E000 Fuser problem E010 Drive E030 Counter E050 Duplex side to side problem E051 Duplex side to side problem E200 Scan problem E202 Scan return problem E204 Scan E210 Lens problem E220 Blank lamp open or lens home problem E240 Bad DC controller E400 Document feeder board problem or document feeder interface problem E500 Sorter E620 Editing problem

on Jan 18, 2010 | Office Equipment & Supplies

Tip

ERROR codes Canon 3525


Canon 3525 E000 Fuser problem E000 Heat E010 Main motor, motor board, clock pulse E010 Drive E030 Counter E030 Counter E050 Duplex side to side problem E050 Duplex problem with cross alignment E051 Duplex side to side problem E051 Crossway registration E200 Scan problem E200 Scan reverse sensor or scan E202 Scan return problem E202 Scan home sensor or home scan E204 Scan E204 Document sensor, scan reverse sensor or scale E210 Lens problem E210 Lens E220 Lens E220 Blank lamp open or lens home problem E240 DC controller E240 Bad DC controller E400 Document feeder board problem or document feeder interface problem E400 Document feed problem E500 Sorter E620 Editor E620 Editing problem

on Jan 18, 2010 | Office Equipment & Supplies

2 Answers

Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Apr 02, 2011 | Canon Office Equipment & Supplies

2 Answers

Paper jams


Paper jams - Kodak Printers

Feb 19, 2011 | Kodak Office Equipment & Supplies

Tip

ERROR codes Canon 3225


Canon 3225 E000 Fuser problem E010 Drive E030 Counter E050 Duplex side to side problem E051 Duplex side to side problem E200 Scan problem E202 Scan return problem E204 Scan E210 Lens problem E220 Blank lamp open or lens home problem E240 Bad DC controller E400 Document feeder board problem or document feeder interface problem E500 Sorter E620 Editing problem

on Jan 18, 2010 | Office Equipment & Supplies

Tip

ERROR codes Canon 3025


Canon 3025
E000 Fuser problem
E000 Heat
E000 Fuser problem
E010 Main motor, motor board, clock pulse
E010 Drive
E030 Counter
E030 Counter
E050 Duplex side to side problem
E050 Duplex problem with cross alignment
E051 Duplex side to side problem
E051 Crossway registration
E200 Scan problem
E200 Scan reverse sensor or scan
E202 Scan return problem
E202 Scan home sensor or home scan
E204 Scan
E204 Document sensor, scan reverse sensor or scale
E210 Lens problem
E210 Lens
E220 Lens
E220 Blank lamp open or lens home problem
E240 DC controller
E240 Bad DC controller
E400 Document feed problem
E400 Document feeder board problem or document feeder interface problem
E500 Sorter
E620 Editor
E620 Editing problem

on Jan 18, 2010 | Office Equipment & Supplies

2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon np2120 jam problem


Verify your fusing unit and the main motor unit,you have on machanical blocage.

Nov 24, 2009 | Canon Office Equipment & Supplies

1 Answer

My automatic document feeder is jam if u press star


in ur feeder the second paper folding side(down) there is one steel plate clean it OK

Oct 19, 2009 | Canon NP 6050 Copier

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