Question about Sony Grand WEGA KF50WE610 50" Rear Projection HDTV-Ready Television

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Shipping hello, have you shipping your product (camera sony hdr-cx12) to Europe? to Czech rep.? thank you very much.

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Hey anicka,

BestBuy.com is currently only able to ship orders within the U.S. and to APO/FPO addresses, the U.S. Virgin Islands and Guam. Unfortunately, we are unable to ship internationally to other countries at this time.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jul 15, 2008

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Sony Handycam HDR-Cx12 won't turn on


First thing you have to do is isolate the problem. Assuming you are trying to operate your camera on a battery, try to see if it works on a 120v. power cord instead. (Perhaps it's your battery or the connections between it and the camera). If it doesn't work on battery or power bypass, my suggestion is to call Sony's nationwide repair hotline. They often have things you can try before you are forced to send it in for service. They do try to be helpful first. If they can't help with some home tips and tricks, your hosed. It's the shop for you.

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This camcorder does not record video; it won't format memory card


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Replacement manual for cx12 camera


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No picture but there is sound???


********************** UPDATE FROM SONY: **********************
http://esupport.sony.com/US/perl/model-news.pl?mdl=DCRTRV33
11/27/2006:  Important Notice About Your Sony® Product
Thank you for your support and patronage of Sony products.
It has come to our attention that a limited number of products, manufactured before March 2004, and incorporating a certain type of image sensor device (CCD), may exhibit the following:
When the product is used in camera mode, the LCD panel and/or electronic viewfinder exhibits either a distorted image or no image at all. We have determined that this only occurs in a limited number of devices, but may be accelerated if they are exposed to hot and humid environments.
Until March 31, 2009, Sony will repair, free of charge, affected products exhibiting the above-mentioned symptom where it is caused by the image sensor device.
Important Notes:
There is a $15.00 charge for shipping and handling. A credit card is required at the time the order is placed. You must provide a mailing address in the United States or U.S. territories.
********************** UPDATE FROM SONY: **********************
I just got off of the phone with a Sony customer service rep, and everything was taken care of. Sony required a credit card, but the rep helped me out and had UPS send me a shipping label.
**Sony is aware of the problem and is fixing it for free (except shipping costs.**
If you have a different model number camera, enter in your model number and use the left hand menu for "News and Articles." Find an article titled "Important Notice About Your Sony® Product" and follow the instructions.

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