Question about Office Equipment & Supplies
Hey there, I was trying to install my Brother DCP-560CN on my Windows XP system and got the error after reboot: "Failed to start the ControlCenter. The required registry information is missing. Please re-install the Multi-Function Suite. (CC3-001-00001907)" Now the printing and copying are working fine, but scanning is not. I tried the installation on a Vista system and all the functions work well. Hoping to get some advice, Cheers!
I guess I found a solution for the problem.
I also got this error message after installing ControlCenter3. Failed to start ControlCentre3 - re-install software, with the error No CC3-001-00001907. The numbers at the end can change, but that's not important.
I have two laptops running vista. I got this error with the 1st laptop. Then I tried it with the second laptop, it worked fine. That made me think: On the first laptop I had tried to install the ControlCenter3 from the CD, but it turned out that the CD did not support Vista. Then I got the vista driver/ControlCenter3 package from the Brother website. This is the one that did not work on laptop one. What I then guessed was, that I had some ugly remains from the installation of the old driver (not for vista). I started cleaning the registry. First of all I run the driver uninstall program from Brother (free from their website) then I cleaned the registry with CCleaner (freeware). Still that was not enough. I started the regedit program and started searching for the term Brother. It was still there in about 10 or more places. I deleted all records that were connected with my brother printer (a DCP-130C). Then I run CCleaner once more. Then I installed the vista driver package (from brother website). Restarted and voila: it worked. ControlCenter3 workes fine now. I started the ControlCenter3 update (also on brother website) and finally with the scanner utility put the scanner resolution limit up higher. That's it.
Before working with the registry make a backup, please.
This procedure should also work for other brother printers using the controlcenter3. It should also work for other systems than vista.
Cheers, hope this was helpful.
Posted on Jun 11, 2010
Posted on Apr 22, 2009
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Posted on Jan 02, 2017
SOURCE: Using Windows 7, Trying to
After doing a bit of reading, it seems the Brother MFC-240C model is discontinued. I didn't see any support for windows 7, so what we can try is changing the compatibility.
1) Uninstal the suite/drivers, then restart your computer.
2) Reinstall the suite/drivers and restart your computer once again.
3)Look for BrCtrCen.exe in the directory of where ever the suite is installed.
Should be either
C:\Program Files (x86)\Brother\ControlCenter3\BrCtrCen.exe (for 65 bit windows)
C:\Program Files\Brother\ControlCenter3\BrCtrCen.exe (For 32 bit windows)
4) Right click BrCtrCen.exe, go to compatibility options and set the compatibility to vista.
Posted on Mar 28, 2011
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