Question about Archos AV 500 Digital Media Player

3 Answers

Archos av500 boot failure

I can't get past the blue startup screen on the av500, any solutions?

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  • Anthony Hallal Jul 16, 2008

    Don't have any warranty

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I have an ARCHOS AV 500
The player seems to be fine but i guess its the hard drive....cause it wont olay any of the selection and the words are all in a gibrish type.....please help

Posted on Jul 03, 2012

I had a similar problem... try holdin the off button long so it turns off..
then switch it on again.. it will stay on the blue screen.. ull hear quiet cliks from inside it and the red light on the left flashing.. that is the device loading the harddrive.. after a minute or so it should load up.. if it doestnt work then u may hav a problem...

Posted on Aug 08, 2008

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  • 497 Answers

Its a HDD or OS failure

Posted on Jul 16, 2008

  • 1 more comment 
  • Yaz  S
    Yaz S Jul 16, 2008

    ull have to ask the company for a replacement if its under the warranty period

  • Yaz  S
    Yaz S Jul 16, 2008

    make sure to register ur device on the Archos website to get a 'Technical Support Passcode.'call Archos to tell them ur problem and if ur lucky they wud repair it free of charge



    All the best

    Thanks for using Fixya

  • Yaz  S
    Yaz S Jul 16, 2008

    but if ud like to try it ursel....i found this on a forum on the net



    ((((1. I removed all the screws, and removed the battery.
    2. Removed the hard disk from the player by disconnecting the ribbon connector carefully from the mainboard.
    3. Tried to startup the player after putting the battery back in place. This time, instead of turning off, the player showed a "cannot read hard disk" error with the option of formatting it. Made me realise that the hard disk was the culprit. However, I had heard the hard disk noises previously, and they sounded fine, so I realised it was a software issue (file system was corrupted)
    4. Tried to connect it back, same problem as before... Also it is very difficult to first start the player & then connect the hard disk, as the player is designed to shut off in that situation.
    5. The best option after this would be to get a drive enclosure designed specifically for 1.8 hitachi hard disks to connect the disk directly to the computer using USB and format it.
    6. However since I didn't have a specialised enclosure, I did a lot of trail and error with the player itself (running off mains while connecting the hard disk after starting the player without releasing the power button etc etc etc) which Im sure wasnt too kind on the hard disk, but voila, I managed to start it up fine WITH the hard disk in place without the player turning off using some weird combination of holding down the power button and connecting the ribbon on the bootup screen)
    7. After this, I was able to select "format", and the player began working fine I lost all the data on the player itself, but thankfully I had backups of everything! ))))

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Posted on Jan 02, 2017

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1 Answer

Soft ware for archos AV500


Glad to help YOU!
If I got it right you are looking for DRIVERS for your Archos AV500.
Well, HERE you have the all drivers you need.
Click on EACH ONE apart to get it (download it) or to RUN it.

GOOD LUCK!

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4 Answers

Archos Av500 startup problems


its a HDD or OS failure
ull have to ask the company for a replacement if its under the warranty period
make sure to register ur device on the Archos website to get a 'Technical Support Passcode.'call Archos to tell them ur problem and if ur lucky they wud repair it free of charge
if u want to try it urself...i found this one of the forums on the net..
1.remove all the screws, and remove the battery.
2. Remove the hard disk from the player by disconnecting the ribbon connector carefully from the mainboard.
3. Try to startup the player after putting the battery back in place. This time, instead of turning off, the player showed a "cannot read hard disk" error with the option of formatting it. Made me realise that the hard disk was the culprit. However, I had heard the hard disk noises previously, and they sounded fine, so I realised it was a software issue (file system was corrupted)
4. Try to connect it back, same problem as before... Also it is very difficult to first start the player & then connect the hard disk, as the player is designed to shut off in that situation.
5. The best option after this would be to get a drive enclosure designed specifically for 1.8 hitachi hard disks to connect the disk directly to the computer using USB and format it.
6. However since I didn't have a specialised enclosure, I did a lot of trail and error with the player itself (running off mains while connecting the hard disk after starting the player without releasing the power button etc etc etc) which Im sure wasnt too kind on the hard disk, but voila, I managed to start it up fine WITH the hard disk in place without the player turning off using some weird combination of holding down the power button and connecting the ribbon on the bootup screen)
7. After this, he was able to select "format", and the player began working fine he lost all the data on the player itself, but luckily he had backups of everything!

Thanks for using Fixya

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1 Answer

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Try updateing the firmware on the device
http://www.archos.com/products/video/av_500/download.html?country=global&lang=en

If you are unable to perform a firmware update on the player you will most likely have to send it in for service.

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1 Answer

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Downgrade firmware from 1.5.12 to 1.3.12 and then replace the hard drive, it should work. It does not work with firmware versions superior to 1.3.12. If you have 1.5.13 you can downgrade to 1.5.12 using the normal archos update procedure (yes, from 1.5.13 to 1.5.12 you can freely donwgrade using standard offical method). You can find 1.5.12 firmware on the official archos download page. If you need the 1.3.12 version (not available at archos website) it can be retrieved there: http://www.opendrivers.com/freedownload/232939/archos-av500-portable-dvr-firmware-1.3.12-download.html

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6 Answers

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I am from Portugal and i have the same problem in my Archos Av500.
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e-mail: cba_577@hotmail.com

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