Question about Apple iPhone Smartphone

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Restoring problem Hello, I have an iphone that is 1.1.4 version and when I try upgrading it to 2.0, it wipe out everything in the iphone and only now show me the the itune USB plug in sign on the screen. when I connect it to my computer and click on restore in itune, it will tells me it can't restore it with an error (20). The other message it will give on the itune is that I should input a compactible simcard into the iphone because the simcard in it does not appear to be supported. I bought the phone in USA but I am now using it in the UK after unlocking it. Please I really need your assistance if you can help me. Thanks

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  • tijanotu Jul 15, 2008

    Thank you for your suggestions, I have try all this suggested solutions but still not working out. it still shows me a screen that says that the simcard seems not to be supported and that only compactible simcards from a supported carrier may be used to activate iphone and that i should inserd the simcard that came wit the iphone or visit a supported carriers store to receive a replacement simcard. I don't have the AT&T simcard here in UK and I try the O2 simcard but not still working. I don't really know what to do. Need your help please to fix it

  • tijanotu Jul 15, 2008

    you are sending me a website where i will pay for another software download www.iphoneunlockuk.com, will this website solve the problem when bought? can u please offer me a solution on how do put my iphone in order again? thank you

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7 Answers

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U need to a good service station of apple he will guide u which type of simcard use in i phone

Posted on Jul 15, 2008

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  • Apple Master
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Install the old firmware back. Use the iPhone 1A543a restore image (93MB) from Apple.

Posted on Jul 15, 2008

  • Ginko
    Ginko Jul 15, 2008

    Here is restore firmware image for Iphone. restore image (93MB)
    Restore image back and it will work with the original retail firmware.
    Try this out before replying to other experts about bad links please.


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Please click on this link:

http://www.iphoneunlockuk.com/iphone-unlocking-faq.php



Good luck......

Posted on Jul 15, 2008

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Read this page
http://support.apple.com/kb/HT1808

Then do a restore

READ THE PAGE FIRST THEN DO RESTORE IN RECOVERY MODE.

Restore

  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your itunes Library.
How to restore your iPod:
For Windows:

  • 1. Make sure you've reinstalled the latest version of itunes.
  • 2. Open itunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in itunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main itunes windows.
  • 5. Click the Restore button. You will be prompted with one or more restore options that may prompt itunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
  • 6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, itunes will instruct you to leave iPod connected to your computer to complete restore.
  • 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  • 8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the itunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

Posted on Jul 15, 2008

  • Ekse Jul 15, 2008

    The recovery mode details are behind the first Link I posted so you need to read it first.

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  • 497 Answers

Have u tried upgrading the software?

Posted on Jul 15, 2008

  • 1 more comment 
  • Yaz  S
    Yaz S Jul 15, 2008

    instead of restoring it...try setting it up

  • Yaz  S
    Yaz S Jul 15, 2008

    and also try the DFU mode..
    DFU Mode for 2.0: Plug into iTunes...Power phone off... hold power + Home for EXACTLY 10 seconds... release power but continue to hold home (screen will be black)... and within 20 seconds iTunes will recognize it.
    DFU Restore Mode:
    1. Boot phone 2. Hold Power + Home until the screen goes BLACK 3. Continue to hold home and let go of power 4. Plug into iTunes (screen should still be BLACK) 5. Within 20 seconds it should come up in recovery mode 6. Let go of Home and hit RESTORE in iTunes.
    And also upgrade ur itunes too...before u try anything

    i hope this helps

    Thanks for using Fixya
    Have a nice day!

  • Yaz  S
    Yaz S Jul 15, 2008

    http://www.answerbag.com/articles/How-to...



    i donno if this cud help....but please do visit this page..i hope it wrks for u

    All the best

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If you had tried all the usb ports, different cables and drivers are installed, then we need to work with iTunes itself. Usually iTunes is more of a headache in Windows than in Mac.
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Try restoring from a back up then test the problem, if it doesnt work then try restoring you iphone as new but make sure you sync all your data from your phone to your computer because restoring as new will wipe everything from your phone including anything that may be affecting the software working right!1

Hope this helps!! Please Leave Feedback! :0)

Use the following steps to restore your device:
  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
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  7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
    ht1414_04--restore_dialog-002-en.jpg
  8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
  9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
    ht1414_08--set_up-003-en.png

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Update and restore error messages on iPhone and iPod touch Last Modified: April 21, 2009 Article: TS1275 Old Article: 307219 Symptoms When trying to update or restore your iPhone or iPod touch with iTunes, you may see an error message in iTunes that stops the update or restore process. You may also see the "Connect to iTunes" screen on your iPhone or iPod touch:


The error message in iTunes may also include one of the following numbers (but is not limited to): 2, 4, 5, 6, 9, 13, 19, -18, -48, -50, 1002, 1011, 1013, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 1612, 2003, 2004, -9808
Products Affected iPhone, iTunes 7 for Mac, iTunes 7 for Windows, iPod touch, iPhone 3G, iTunes 8 for Windows, iTunes 8 for Mac, iPod touch (2nd generation) Resolution Many restore errors can be resolved using the troubleshooting steps found in this document.
Update to the latest version of iTunes
To see if you have the latest version of iTunes, open iTunes and:
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Restart your computer Simply restarting the computer can clear up certain issues that could prevent iPhone or iPod touch from being restored. After restarting, try restoring the device again in iTunes.
USB Troubleshooting Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built-in to the computer are preferred over a hub. If iPhone or iPod touch were connected to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If this fails, Restore on a different computer. If the issue is not resolved with the above steps, try to restore on a different computer. Ensure that the computer you are restoring on has USB 2.0 ports, the latest version of iTunes, and that you are connecting directly to the computer.
Advanced Steps
Make sure you have admin access

If your still having problems estore using a new user account Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.

Windows Vista and Windows XP
From the Start menu, choose Control Panel. Open User Accounts. Select Create a new account and follow the instructions to complete the account setup process. Once the new account is created, choose Log Off from the Start menu. Log in to the newly created user account.
When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. The ".ipsw" files are what iTunes uses to restore your iPod or iPhone. If those files are unusable, then try deleting them so iTunes can download a new copy of them. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Windows XP iPod touch: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates (If you don't see the Application Data folder, you may need to show hidden files by opening (My Computer) Click on Folder Options. in that window click on the view tab, and make sure that show hidden files is selected.
Windows Vista iPod touch: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates (If you don't see the AppData folder, you may need to show hidden files)
1. Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options. 2. Click the View tab. 3. Under Advanced settings, click Show hidden files and folders, and then click OK.

After removing and reinstalling the latest version of iTunes, try restoring iPhone or iPod touch again in the origonal user account.




As an added note, If running Microsoft Windows XP and the issue is resolved on another computer, but you continue to experience difficulties on your original computer, you may want to update or reinstall your Windows USB drivers and then try restoring iPhone or iPod touch again.
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1-800-APL-CARE (1-800-275-2273)
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I hope this article is very helpful for you and easy to follow. Good luck :)

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1 Answer

Can't restore to my iphone from 2.0 to 1.1.4


Try this tijanotu:

You will need these files/program:

1. Ziphone 3.0 program

2. Ziphone Firmware Files 1.1.2, AND 1.1.4. To get these files open Ziphone 3.0 then Click Help and Support, then middle box on top of page Web Links Firmware Files 1.1.2 and 1.1.4 (to make it easier to find I always save everything to the desktop)
3. Kiphone http://www.iclarified.com/entry/comments.php?page=1&enid=1536#commentsanchor

Not sure if all these steps are needed for success, I am just putting it all down becuase this is exactly what I did to get my cell signal back.

First, I uninstalled itunes 7.7.

Then I downloaded and installed itunes 7.5. At this point you will have to rename your itunes libray folder. Instructions are here: http://www.iclarified.com/entry/index.php?enid=1504

Next I downgraded the iphone to 1.1.2 using the link above.
Downgrading steps:
Connect phone to computer
Open Ziphone 3.0
Click on Prepare for Upgrade (this will put iphone into DFU mode)
Now you have to restore using itunes 7.5 (which will open up as soon as the iphone goes into DFU mode.)
In itunes hold down SHIFT key (FOR WINDOWS) while pressing RESTORE. This will allow you to browse for the firmware file 1.1.2 you previously downloaded. Click on the 1.1.2 restore file and hit OPEN. This will begin the restoring process.
You will probably get an error code noting the restore wasn't successful. Ignore this unless the error code number is in the 1600's.
After this I tried to jailbreak my iphone using Ziphone 3.0 but wasn't successful so I:
Repeated the restore process but his time restoring to 1.1.4. Got the same error saying that restore wasn't successful, which I ignored.
Then I closed itunes, went into Ziphone 3.0 (iphone still connected to computer) and clicked on Do it all!
Jailbreak worked fine except I still had no cell signal.
To fix this I went to:
Iclarified, (the BEST iphone website *******!!) Got Kiphone patch (see Number 3 above) installed it and got my cell service back.











Jul 14, 2008 | Apple iPhone Smartphone

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