I bought a coby dvd player and it will not turn on. I tried to return it, but the store would not take it back. can someone please tell me how to fix it, or were i can send it to be repaired. firstname.lastname@example.org
I have the same problem. It worked fine for a while, then I could not even turn it on. I opened the case, and the fuse looks fine. I have no clue what the problem could be. When I turn the power on I head a click sound. However, there is no indication on the LED. The bay won't open/close and it does not respond at all. Almost like a corpse.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Just bought it take it back to the store with the receipt and get a refund and buy a different brand or trade it for a new one while at the store.
I hope that this helps and I am sorry I have no further suggestions but I feel if you purchase something new it should work right and if not I take it back and get a refund or trade it for a new one as I suggested.
I work for Coby technical support. Our customer service phone number is 1-800-727-3592.
It sounds like the remote needs to be replaced. Below is the procedure you would follow to obtain a replacement remote from COBY.
To obtain a replacement part from COBY, you must follow these instructions: Please send:
1.A money order made out to COBY Electronics in the amount of $6.00 (FOR EACH PART ORDERED! -- TFDVD batteries cost $18.00) 2.A note with your full name, phone number, and return address. 3.A note detailing the model number of the device/unit and the part being requested. 4. If you're requesting a replacement remote please write the numbers found on the back of the remote on the note mentioned above.
We strongly suggest you either send the above requirements via certified mail OR with delivery confirmation which is available from the post office. And please hold on to your money order receipt/stub.
COBY will not make return shipments to a P.O. Box. For shipping to international addresses, actual freight will be charged. Please mail the above requirements to:
Customer Service COBY Electronics Corp. 56-65 Rust Street Maspeth, NY 11378
Failure to enclose the above requirements will result in a delay in the processing of your part request. Please allow 4 weeks for the processing of your request; allow 6 weeks during the November to February holiday season.
While this solution doesn't "fix" your problem, I hope that by giving you the facts, I've enabled you to make an informed decision as to what to do next.
Let me get this straight..
You want ME to pay YOU $10 for you to help me figure out how to fix this, but if I've figured it out on my own, you want ME to tell YOU how to fix it for FREE so you can sell MY knowledge to someone else for your own gain?
I might be stupid with computers and such but I'm not TOTALLY stupid! You must be though if you thought I'd fall for this. Either that, or you've got a lot of balls.
(One who wasn't born in the dark)
We have exact same issue.
My husband called Coby.
They said if the red light is on & won't go green, the system is junk. Can return to the store or them.
We are off to buy a new player and it won't be a Coby!
i had the same thing happen to mine and i sent an e mail to coby and they told me to turn it back in to the store and if they dont take it to send it to them they got some 90 day warrenty thingy. If there is a fix for it i would like to know because i did same thing new batteries and it just kept blinking on coby. Here is the place where u gota send it if u have it for less then 90 days.
1) Return the product to the below address:
Coby Electronics Corp.
Attn: Customer Service
56-65 Rust Street
Maspeth, NY 11378 USA
2) Include a copy of the receipt
3) Provide a $6.00 Money Order for the return shipping of the replacement unit
4) Provide a detailed note stating what is wrong with the unit.