Try passing a fine wire back up through the water inlet that punctures the K cups. Drain most of the water from the reservoir and add white vinegar. If necessary, add enough water to clear the low level light on the panel. Hit the start button, and collect a cup of whatever comes out. Either filter the water and re-use or dump out. Continue using the white vinegar, letting it work in the reservoir and internal pot for ~10 minutes between cycles (cups). It will take at least one hour to clean it out and flush it well. Once you are making a cup's worth of water at normal speed and time, dump the reservoir on the side, and refill with clean water. If the reservoir has a bit of a slimy feel inside it, wash it thoroughly before re-installing. (You should wash the reservoir probably weekly, or so, depending on you water).
Flush clean water through the system, dumping each cup produced, until all traces of the vinegar are removed.
Best regards,
--W/D--
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