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I have the magic jack and i can not get the phonr to work. all calls go through the pc.

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Turn the pc off, and carry the phone, or switch the calls to phone only.

Posted on Jul 15, 2008

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Posted on Jan 02, 2017

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Magic jack customer service


...and did you check your internet connection or visit customer care at magicjack.com? Why are you asking about it here?

Jul 30, 2014 | magicJack pc to phone, free local & long...

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I can't get a dial tone on my magic jack phone line.


If restarting doesn't work or the solutions on the web site, you likely need the unit replaced. Personally I like the plus better because it can plug right into the network, account can be transferred. Caution, it likes to run hot when used on network and will need a cool place.

Apr 01, 2014 | magicJack pc to phone, free local & long...

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I bought a magic jack plus my old magic jack broke I pluged the new one all my contacts came back but I can only receive calls but I can not call out


Lets try this. When you installed your new magic jack, did you install the new software from the website, or did you just plug it in and go "HEY all my peeps are here. We are done?" Install the new software from magic jacks site and if you did this then and it still doesn't work, then i am out of ideas for this one. Only other thing i can think off is in your settings and you have it on incoming calls only.

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With magic jack plus I can make out going calls but I cannot recieve incoming calls


Ever stop to think the Magic Jack doesn't work like the said it does? Use Google+ for that.

Jan 03, 2014 | E-Machines eMachines Desktop PC

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How do I install my magic jack usb dongle and get it to work on my MS Surface running 8.1 RT


Your Magic Jack won't work on MS Surface with RT because Magic Jack is made to run on Windows. If you had Windows Pro 8.1 then it wouldn't be a problem. What you can do is install your Magic Jack to another computer. While you are away, you can remotely connect and control that computer (assuming you leave it on) with an App called Remote Desktop. This will let you hear the sound and use your mic from your tablet to make those calls. Good Luck.

Jan 02, 2014 | Computers & Internet

1 Answer

Magic Jack frequently loses connection even though it should stiil work when offline


To use without computer plug ethernet cord into magicjack otherend into router plug phone in to magicjack plus plug magic jack plus int power adapter plug power adapter into power outlet should work but does not no calls in or out in reverseorder and has to be online with internet conection .

Dec 27, 2013 | magicJack Plus Pc To Phone Adapter

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Try another telephone as the magic jack device only provides a certain level of voltage output which does not supply enough power for a dial tone and power to older telephones. There are work arounds provided within the magic jack forum blogs which can be found by visiting this website, found on google.

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I have magic jack and am trying to use it for a medical device because I have a pacemaker and defibulater and it need to be monertered by a LATITUDE COMMUNICATOR.Can magic jack be used for the LATITUDE...


I have and use Magic Jack too..Does your Latitude Communicator just plug right into a phone jack with a regular phone cord? If it does, then it should work...You will have to always leave your laptop on and never turn it off because Magic Jack requires a constant connection...Plug your equipment into the back of your Magic Jack and then with another phone, call the company that monitors your pacemaker/defibulator and ask them to "test" your line to see if you will receive a signal from them through your Magic Jack...You will to have to plug it all in and then test or you won't ever know...When I plug my home phone into the back of my Magic Jack, I receive a dial tone just like it was connected to a home based landline phone

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