Question about RCA DRC8335

2 Answers

Unit lockup cause

Hey i had the same unit and couldn't find my reciept so I disassmbled it.(keep in mind that I build computers so i'm somewhat of a techie) Anyways, I found that the circuit board for the dvd player (which also has the front panel controls routed through it for both dvd and vcr) was burned in more than four places. 2 of the capacitors had blown as well. I removed the burned board so if you need it for any legal matters email me at alexandreatta{@}yahoo.com "retype email without parentheses"

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  • Anonymous Oct 07, 2008

    My RCA DRC8335 Just crapped out! I was trying to turn on the unit, to watch the stock markets crashing.... it was froze on "HELLO" for 15 minutes. This was not the first time. I struggled to get Customer support to access this issue, but they refused... since its a year old. They thought that If I took it back, I'd get a refund. Well, 90 days was the cutoff.

    I called the tech number (different than the one stuck to the unit). They were not open. I'm not shocked! If they use Indian Customer Service Reps, anything goes, even closing at 10 am on a weekday.

    I then called a TV repairman... RCA seems to have programming issues, besides the burnt boards.

    Too bad it's gone. I know of only a few VCR/DVD recorders that use NTSC and ATSC tuning. Now, i cannot get Canadian news, which reports about USA news, more than the USA does.

    I'll never buy another RCA.

    By the way, unplugging it, pressing "off" button 30 seconds, and even opening the top to cool... did not help.


  • emmgeeimage Oct 07, 2008

    My RCA DRC8335 Just crapped out! I was trying to turn on the unit, to
    watch the stock markets crashing.... it was froze on "HELLO" for 15
    minutes. This was not the first time. I struggled to get Customer
    support to access this issue, but they refused... since its a year old.
    They thought that If I took it back, I'd get a refund. Well, 90 days
    was the cutoff.



    I called the tech number (different than the one stuck to the unit).
    They were not open. I'm not shocked! If they use Indian Customer
    Service Reps, anything goes, even closing at 10 am on a weekday.



    I then called a TV repairman... RCA seems to have programming issues, besides the burnt boards.



    Too bad it's gone. I know of only a few VCR/DVD recorders that use NTSC
    and ATSC tuning. Now, i cannot get Canadian news, which reports about
    USA news, more than the USA does.



    I'll never buy another RCA.



    By the way, unplugging it, pressing "off" button 30 seconds, and even opening the top to cool... did not help.

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I had similar problems with the Units (yes plural because they sent me a second replacement that didn't even turn on) and customer service...or the lck thereof. I finally wrot to the BBB and Thomson is alledgedly processing a refund. Suggest you do the same and by a unit from someone else!

Posted on Oct 03, 2008

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Thanks for the information. We sent in our unit and just got a new one back yesterday. Of course the very same model....asked for something else based on so many complaints with this one.

Are you saying that it could be a fire hazard? I am a little afraid to try this new unit, if that is the case. Do you feel a new circuit board would be available? Are you planning on just replacing the board yourself? If it is a fire hazard then perhaps RCA should have a re-call on this unit. Have you informed them about the problem you found? Not really your job to do so, but I am wondering if you did notify them if you got a reply.

Thanks again for your help..... I will keep your email address.

Posted on Aug 15, 2008

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1 Answer

I have a DMR E-55 Panasonic, although it worked well for a year, now when I attempt to record, it shuts off after a minute or less. I've tried several different disk brands.


Generally what occurs is the units soldered connections on the main projection board warm up as the system warms up. Thus, the loose capacitors, resisters, and diodes are causing the CHANGE when the system warms up. When metal contracts, it expands thus losing the connection needed for a solid connection. This process is normal after the units have reached their service life. Keep in mind that you can repair this but at the expense of time if you have never performed this type of work.

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Vcr picture is scrambled on our VCR/DVD combo unit.


If you have used the VCR a good bit, the drum may need cleaning. VCRs derived their synchronization from the recorded tape and if the heads are contaminated, the sync signal may not be getting through often enough to stabilize the tracking.
This is not a fun thing to do but I once serviced these and it can be done with care and cure the problem.
You will need cotton swabs and (preferably) some pure alcohol (not rubbing alcohol). Gaining access to the drum requires removal of the housing and perhaps, in a combination unit even more, keeping mind that both of the decks works with astoundingly small signals; relatively low voltage signals and an amazing precision in the mechanisms.
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If the drum is the cause of the problem, you should see some dark deposits build on the swab. If fibers catch in the opening for the heads, you will have to rotate it in the other direction while holding a tissue gently against the drum; no fibers from anything should remain snagged on the drum, otherwise your efforts will be for nought.
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Without knowing the model for the unit, it makes it a little difficult to troubleshoot, but usually the easiest way to get one of these to open up is to try resetting them. This is done on MOST DVD players by unplugging them for about 30 seconds while you hold the power button down to discharge any power that might be held in the unit, then plugging the unit back in and trying to eject it again. Keep in mind, that if the unit was moved (or even if something caused the unit to shift, like a person jumping near it) then the problem could be the dvd has become dislodged from the tray. Many dvd players will have a small hole on the front (usually below the tray) where if you insert a paper clip in about a half inch, will eject the tray part way, and then you can gently pull it out the rest of the way (making sure you do not keep pulling if you feel resistence as the dvd might have skipped out of the tray track). IF worse comes to worse and you don't have a warrenty on the unit, many dvd players can be opened by removing 1-2 screws from the left and right sides, and possibly 1-4 screws from the back of the unit (look around the edges, the screws near the ports on the back usually holds those ports in place and do not need to be removed to take the case off). Once the screws are removed you would pull back and up on the case to open the dvd player. Keep in mind, this voids a MFG warranty. Once the case is off you should be able to see the dvd and remove it unless you have a cheap dvd player which has an enclosed drive. Remove the dvd and with the case still off, plug the power in (DO NOT TOUCH ANYTHING INSIDE WHILE THE POWER IS PLUGGED IN) and try hitting the eject button on the front. IF it ejects now, you should be good to go, just put the case back on. IF it doesn't eject, then your motor is probably bad (or something is blocking the track) and it is usually safer/easier at this point to just go buy a new dvd drive.

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1 Answer

RCA DRC8030N


Hi. I recenlty fixed a unit with the same problem and I had to replace the motherboard. I could not get the remote to do a darn thing and the front pannel buttons would not do a thing either. Before going to the extreme, and if you still have functionality via the front pannel buttons, try to reset/format the unit. Keep in mind that this will erase everything on the hard drive. While in the main menu and with no DVD disk inside, press and hold the play and open buttons for about 7 seconds until you get the FORMAT message on the LCD. If this does nothing to leviate your problem, then replacing parts will be needed. I do have plenty of mother boards and hard drives left and would not mind selling them. Thanks.

Aug 20, 2008 | RCA DRC8030N

1 Answer

Disk keeps spinning and spinning


Hey deckerfam,

If you're encountering this problem with a good number of your CD/DVD's, you may want to try cleaning the lens of the player itself before resorting to any kind of drastic repair or replacement measures. Surface contaminants can often cause optical devices such as DVD players to fail to recognize any inserted media, and are generally among the most common reasons why such a failure may occur. This type of issue can typically be resolved by using an optical drive cleaning kit which you should be able to obtain through a local retailer, but please keep in mind that using one may not necessarily solve the problem.

Additionally, some DVD players may offer a "reset" button/feature that returns the player to its original factory settings. While I was not able to locate any instructions how to do so for this specific model, you may still be able to reset the player by disconnecting it from all power sources (including the battery) for one to two minutes before reconnecting them. I’d strongly suggest referring to your owner’s manual for more information however, as reset methods can vary from model to model.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 28, 2008 | Sony DVP-FX810 Portable DVD Player

1 Answer

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1 Answer

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If your HD-DVD player has been locking up after a recent firmware update, you may wish to attempt rebooting/resetting the unit before considering any kind of repair option.

First I would suggest seeing if you can enter the "Setup" menu from the "Welcome" screen. If you are able to do so, under the "Maintenance" option there should be a command called "Initialize." After selecting this command, you will need to turn the player off and unplug it for several minutes. This should cause the unit to reset.

If doing so does not resolve the problem, you may wish to then look for a pinhole reset button on the back or underside of the player. Typically players that have a reset button will return to their original factory settings when this button is depressed. Please keep in mind that not all HD-DVD player models will have such a feature, so you may wish to refer to your owner's manual documentation for more information.

Alternatively, many products (DVD players, computers, etc.) will have what is often referred to as a "soft reset." This is typically done by pressing and holding the power button down for 10 to 15 seconds.

Should your player still be stuck on the "Welcome" screen after trying all of these, you may need to contact Toshiba or a local repair technician for further assistance. Remember that if you are unsure where your local repair facility is, you may always obtain service and repairs by bringing your player into your local Best Buy™ store.

Hope this helps you out.

Sincerely,
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Go Ahead. Use Us.

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3 Answers

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According to your owners manual(http://service.us.panasonic.com/OPERMANPDF/DMRES30V.PDF) Its showing SLF Check means there has been a power interruption and the system is attempting "restoring" itself.

Unfortunately, I had somewhat of a similar problem with my Panasonic DVDR. Every time i tried to record or finalize a disc it would just display recover and then shut off. The reason I say unfortunately is I had to send it out for service to be repaired, there appears to have been a problem where the unit was had become corrupted.

It might be necessary to bring the unit in for a diagnostic and/or estimate for repairs.

Wish I had better news.
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Call Panasonic USA for possible software upgrade that might be available.

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