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unfortunately they don't like to give that software out for free. you can go back to the network store of where you got it, as in t-moblie, sprint, att, etc. and you can buy the diver which last time i knew was like $30 to $40 it may be cheaper by now
you will need the motorola phone tools software in order for you to install your phone on the computer. sync is when you want to update the data stored on your computer and the data stored on your phone.