Phil & Ted's strollers are distributed by Regal + Lager. If you need replacement parts, you can contact Regal + Lager online at http://www.regallager.com/customercare/default.aspx or you can call them Monday – Friday, 8:30 AM – 5:30 PM EST. Call 800-593-5522.
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Hi Try this: www.practicalpushchairs.co.uk/phil-and-teds-spares-spare-parts-outnabout-nipper-spares-spare-parts-replacement-parts-mountain-buggy-spares/phil-and-teds-e3-replacements-parts-spares-replacement-fabrics-hood-footwell-main-seat-unit-fabrics-spares Alternatively there are sites such as ebay or preloved. Good luck!
We had a similar problem. You can get replacement axles from the Phil
& Ted website http://store.philandteds.com/parts/index.cat for
US$8.99 plus postage and you can get new bearings (FR8-ZZ Flanged
Bearings 1/2" x 1 1/8") from www.usabearingsandbelts.com for US$7 per
pair including postage. (you'll need a pair for each wheel). If you buy
the whole wheel option (US$39)from Phil & Ted it doesn't come with
the axle and the axle definitely does not come with bearings. ;( Trust
I just ordered the part over the phone from Regal Lager (the US distributor for Phil and Ted's, I think...) at 800-593-5522. It was $4 per hinge plus shipping. Just tell them you want to order the Phil and Ted's E3 part from the component list and give them the part numbers from the list here. Good Luck!