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Ice dispenser in door- won't deliver whole ice

The in-door ice dispenser will not deliver whole ice cubes, regardless of my selection for crushed or whole. when selecting whole, it delivers crushed, but there is a loud buzz when actuating the mechanism and crushed is delivered.

I think it may be the solenoid that actuates the rod-arm that moves the crush blades in and out of position. With door open, I held the door switch down and tried to dispense whole cubes. I could see that the lever/ rod-arm was not being pushed up by a plastic foot that should do so to change from crushed to whole. what say you? can I buy that part? if so where?

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  • dlh4180 Jul 25, 2008

    My ice dispenser only dispenses water..when in .the cubes and crushed ice mode it just makes a buzzing noise. wont make ice. I noticed the freezer door was ajar the next morning. so I turned down the temperature to make it colder, 1 day later...still no ice.

  • hwy505
    hwy505 Sep 06, 2008

    Same problem here - now to find a new solenoid and assembly instructions.



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Dear Sir,

I have purchased a whirlpool refrigerator on dt.05.11.2006 from M/S.Ganesh Enterprises, Angul bearing Invoice No. 335. last few days the main door of the refrigerator is not working properly. A part is broken from the door(clamp). Inspite of repeated contact and reminder the dealer have not taken any action till today and telling that the parts is not available.

I am very much dissatisfied with the service of the dealer. Therefore I am request you Sir, kindly look into the matter and necessary action in this regard please be taken.

Thanking You,

Yours faithfully,

06764-232367, 234667

Posted on Jul 15, 2008


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Hi and welcome to FixYa, I am Kelly
Use this manual to help you sort out the problem: (8.43 mb)


The motor is now located on the freezer door

in a foamed-in-place enclosure under the "dispenser

bubble" area of the inner door panel.

The motor is mounted to a plastic mounting

bracket, which, in turn, is mounted to the enclosure

with four mounting screws.

The motor operates on 115 volts DC (115 volts

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within the motor assembly to DC). This

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This answer probably comes too late for you (you posted the question 9 months ago), but I want to record it here for posterity, since I had the same problem, and searching on Google for it brought up your question.
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