Question about Ecoquest Fresh Air Air Purifier

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Fresh Air Display fades or is blank.

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I've heard from previous message on here that Ecoquest is very good about exchanging products.

Posted on Jul 15, 2008

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1 Answer

My display is blank


The front panel (LED) panel needs to be replaced. Depending on where you are, you may be able to send to a local person to repair. The home office/factory offers a trade in at this time or a flat rate of repair depending on which unit you have. I'm happy to help you further. Message me on my site.
Vollara Home

Mar 27, 2014 | Ecoquest Fresh Air Air Purifier

1 Answer

Replaced rci and fan motor and my fresh air by ecoquest will not turn on. the digital screen lights up briefly but it is blank and then cuts off


I'm thinking it's the circuit board. I would call Vollara (they bought Ecoquest) & see if you can get a circuit board or send back to them to fix. 800-989-2299. Or, you can Google circuit board for Fresh Air & see if there are any suppliers that you can get it from.

Feb 22, 2014 | Ecoquest Fresh Air Air Purifier

1 Answer

Can't read display on Fresh Air


The display may have failed due to heat or moisture. Call (336) 499-2505 and they will help you. Tell them you were on Fixya.com.

Sep 22, 2012 | Ecoquest Fresh Air Air Purifier

1 Answer

My fresh aire eco quest will not turn on. checked fuse its fine. LCD panel was fading for last week. now will not turn on at all.


Check the wiring connections - there is also a green broad 'band' that connects the LCD screen. Make sure that it is plugged in. Will be hard to reach - use gentle needle nose pliers if it is hard to reach. U may need to wrap the insides to make sure that you don't harm the harness. Also ck to make sure that all electrical wires are connected securely. I am just an owner of 3 who has taken them all apart to fix them.

Oct 13, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Front display controls don't work


Sounds like the same problem I had with mine. I had to call and get an RMA number and they replaced the key pad, lcd display, and main board. This repair was covered under warranty. (Under 3 years old) They had it repaired and returned in about a week.

Sep 05, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Fresh air 2.0: Unit cycles on and off.


The problem is dust or moisture on one or more of the circuit boards, in the bottom of the unit. The problem is usually caused by resetting the cleaning reminder without actually cleaning the machine. ;-) It hasn't been difficult for me to solve so far. Remove the filter. Remove the two screws that hold on the plate where the rear switch is located. The wires are long enough that they don't need to be removed from the switch. Use a blow dryer or dry compressed air to blow off the circuit boards. ****Keep your face out of the way!!! Be sure not to get the blow dryer too close or too hot. If you have a Warm setting, use that. Good luck!

Sep 30, 2008 | Ecoquest Fresh Air Air Purifier

3 Answers

Fresh-air purifier does not geenerate ozone


The fan is bad it should blow the fuse, I believe that the mother board has a problem, or the Display board may have gone bad.

Nov 04, 2007 | Ecoquest Fresh Air Air Purifier

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