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HP Photosmart c7250. WhenI try to scan to computer I get a message on the Photosmart screen - "no scan option" refer to device documentation to troubleshoot

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Hello sir

Scan cannot be performed because another program or computer is using the networked device thank u

Posted on Jul 15, 2008

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Try reinstalling the drivers for the device, it seems it may have been corrupted

Posted on Jul 15, 2008

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Have you tried to reinstall the software, first uninstall it from add or remove programs and then resintall it from the cd or we can get them from the internet.

Posted on Jul 15, 2008

  • Ekse Jul 15, 2008

    the drivers and software are found here

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1 Answer

Attempt to scan, screen states


This error occurs because the HP scanner can not communicate with your computer and thus won't scan. In most cases this is simply because you don't have all of the necessary drivers installed.
  1. Insert the software CD into your CD ROM drive. The software installer should automatically start
  2. Install the software and restart your computer when prompted
  3. Try to Scan using the Scan To or Start Scan buttons on your printer

Jan 13, 2010 | Computers & Internet

1 Answer

HP Photosmart (Touchsmart) corrupts Windows XP


try to completely scan your computer with good antivirus. Uninstall Photosmart and make sure you have completely remove it.Delete the Photosmart's folder remained in c:\Program files. After, install again your printer.

Oct 22, 2009 | HP Pavilion a6700f PC Desktop

1 Answer

I have hp photosmart c5180 and it says no scan option and wont scan


Step 1: Check if the usb cables are properly connected
Step 2: if they are properly connected, perform a reinstallation and follow the instructions carefully. ITS ADVISABLE TO PERFORM THE RECOMMENDED OPTIONS OR DEFAULT OPTIONS.
Step 3: If after reinstallation and the problem still persists then click on the links below to guide you on solving the issue:

Error Messages and Solutions
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=14781&lc=en&dlc=en&cc=us&lang=en&product=1153481

Guide on Installation:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01705280&lc=en&dlc=en&cc=us&product=1153481&lang=en

How To Scan: http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=10682&lc=en&dlc=en&cc=us&product=1153481&lang=en

May 19, 2009 | Computers & Internet

2 Answers

Scanner won't work


try removing the program first then remove the scanner from the computer then turn it off for 60 sec. thenafter 60 seconds turn it back on then connect the scanner again wait for a pop up on the lower right of the screen it will message you that found new hardware then click on it and try installing your software if there is no pop up your scanner might have a problem. hope i help

May 03, 2009 | Computers & Internet

2 Answers

No HP devices detected. HP Solutions Center will close now.


It might help to uninstall the HP devices through the Device Manager, and then restart the computer. Let the computer try to detect the HP devices and install them and the drivers needed. You might want to have any software discs handy in case you have to reinstall any software that came with the printer, etc.

Feb 12, 2009 | HP Computers & Internet

1 Answer

Using hp scanjet 3970 Just loaded hp scanning software and the large install of the 3970 drivers. When I enter the program the scanner opens and scans te image on the tray. (I am trying to scan a...


Have you checked the cord from the scanner lid to the scanner base. if that doesn't work I would try uninstalling the scanner and then reinstalling it. It sounds like a problem with the twain driver for the scanner.

Dec 20, 2008 | Computers & Internet

1 Answer

Monitor won't stay on. Error message comes up that says "no input signal", then monitor goes out.


Problem with the monitor, monitor cable, or video output. For monitor, if you have more than one input, make sure it's set to the correct one. Try a different cable. Try a different monitor. Check your video card settings--if you see the BIOS bootup screen while it's coming up then the Windows splash screen, then monitor blanks out, it's a Windows display setting. Boot into safe mode, then change settings--
  • Turn the computer on or Restart the computer
  • Start tapping the F8 key. The Windows Advanced Boot Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe mode option is selected (the top option)
  • Press Enter. The computer then begins to start in Safe mode.
  • When you are finished with troubleshooting, close all programs and restart the computer as you normally would.

Oct 31, 2008 | HP Computers & Internet

1 Answer

'HP Photosmart C7100 All-in-One' does not scan pictures, slides, etc directly to computer.


Hey, have you tried uninstalling and reinstalling you software and drivers for the device?

Aug 03, 2008 | HP Computers & Internet

1 Answer

Having trouble installing HP Photosmart All in One Printer. Model C5280. Near the end of installation it ask's for printer to be connected via USB cable. Msg comes up on screen 'USB Device not recognized'...


Dear Sir:

It seems that the printer has gone bad because when you get this message 'USB Device not recognized' it means that the usb device connected to the computer is defective however I would suggest you to connect this device to another computer and if you are getting the same error with the other computer.

Please contact hp support they should be able to help you with this.

Please feel free to get back to me If you need any further assistance.
Regards
Mohammed.
Mohammed.feroz.ali@gmail.com

Jul 19, 2008 | HP Computers & Internet

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