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AOL e-Mail error reads: An error occured while loading a file. AOL will attempt to restore the file. My New, Old, Send shows only Icons with no text or seder information. Can not download, send reply e-mails or forward e-mails. Please advise if possible. Have Windows Vista Home Edition and AOL 9.1 on computer. Thank you kindly for your help. Art80Dude@aol.com

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1) Reinstall the AOL software, available here

2) If that doesn't help, you need to check your hard drive for errors:

Close any open programs.
Open My Computer, right click on your hard drive (probably C:)
Click Properties. Choose Tools, then Error Check, Check now. Select both checkboxes and press Start.

The computer may prompt you to reboot, let it do that.

This should resolve the issue.

Posted on Jul 15, 2008

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Posted on Jan 02, 2017

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