Question about HP DeskJet F380 All-In-One Printer

1 Answer

HP Deskjet F380 All-in-one Won't print

The computer says it's printing but nothing happens???
If I try to delete the job the computer just shows as Deleting...

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  • deja11111 Jul 15, 2008

    Thanks for the help. But nothing has worked. I'm using vista.

  • deja11111 Jul 17, 2008

    Yeha!! Resetting the All-in-one worked. Fantastic! Thank you.

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Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Posted on Jul 15, 2008

  • Inderpal Singh
    Inderpal Singh Jul 16, 2008

    Try this :-

    Resetting the All-in-One


    • Press the On () button to turn off the unit.

    • Disconnect the power cord from the back of the unit.

    • Connect the power cord to the back of the unit.

    • Press the On () button to turn on the unit.

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  • 61 Answers

SOURCE: HP F380 will not print. ''E'' shows up and wont delete job either!

"E" refers to hardware issue I request you to service your product

Posted on Aug 21, 2009

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