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I bought the Western Digital my Book Essential Edition and I cannot get it to run on my computer, it says it cannot run this type of file

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You need to install the WD Drive Manager utility and drivers that are on the CD.

If you don't have them, download it here

Posted on Jul 15, 2008

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K:\ is not accessible the request could not be completed because of an I/O device error


The HDD may be bad, Has it been dropped, jarred, etc.? Remove the HDD and test.

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check the hard drive.western digital hard drives work good in this computer. ihave two of them.also windows xp home works good on this.or run the system recovery cd.lastly' re do the
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Western Digital My Book™ Essential Edition 2.0 (1000 GB) 1 TB USB Hard Drive Cant Get The Computer To Boot Past Th Blue Screen.


Might also try changing boot settings in BIOS so the PC does not attempt to boot from USB devices, in this case the external hard disk.

Dec 15, 2008 | Computers & Internet

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I have a Western Digital 500GB My Book Studio Edition hard drive. My Apple MacPro computer (2x2.8 Ghz Quad-Core intel Xeon). The hard drive is no longer being recognized by the computer. The light on the...


Hello,

Try replacing the HDD cable & check jumpers on HDD on right mode (Primary/secondary/cable-select.

If above is ok. Go to your bios setup & check whether it is detected there. try loading Bios defaults.

Hope above helps.

Nov 09, 2008 | Computers & Internet

1 Answer

Hi, i am trying to set up a Western Digital My Book World Edition on my iMac. The iMac recognises the installation disc but I am unable to open it on the mac. I have looked on the WD website for downloads...


Try a complete uninstall and reinstall. Also double check to see that it is compatible to your Mac. It proboably is, but check anyways just in case. Stuff like this is more commonly overlooked than you think.

Nov 05, 2008 | Computers & Internet

1 Answer

How do I re format my Western Digital 500GB My Book so it will accept files greater then 4GB?


The only requirement for file sizes that large is that you format the drive using NTFS. FAT or FAT32 will not support files that large, so make sure you format NTFS :)

Hope this helps!

Sep 28, 2008 | Computers & Internet

1 Answer

I have a "My Book", Essential Edition, External drive, which a friend set up for me with a lot of information on it. When I plug in the USB and the addaptor (after having my MAC Book booted up),...


gud day...does ur mac book support any plug and play device? if it is then try to plug it to ur another usb port if it doesnt work...there sumthing wrong with your mac book.,it means that your mac book doesnt recognize the hardware to attach on to it...or ur mac software doesnt support the external hard drive...mac book operating system doesnt work with your essential edition external drive

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My pc does not support windows xp sp3


first contact your retailer or distributer and find out about your warranty etc. then open the case and just check that the power, SATA and screws/clips are secure. then backup your personal files profile. if you are running vista, or XP type: migwiz into the run box in your start menu and save the files into a USB or data disk. just encase there is a hardware error.

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