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please check for what Windows this was made. If it was for Windows XP or Vista, you most likely won't find the correct drivers. You need driver and software that came with the dongle.
From Windows 7 and up, Microsoft only allows drivers, if the manufacturer asked for certification and the hardware and driver works conform Microsofts demands. If the hardware and driver is certified the driver is also on the Microsoft website. Most of the time if you use new hardware the operating system goes to Microsoft to see if there is a correct driver and then installs the driver.
For older hardware, only few manufactures make drivers and ask certification. Most only develop drivers for their new hardware. So for older hardware there are only a few drivers. If Microsoft can't deliver drivers, or the manufacturer from the hardware can't, you are lost. The devices won't work with the new operating system. Nobody told you that before upgrading.
Since I upgraded to win 7 I could not use several expensive things I was used to, like a great Logitec webcam in a sphere, a great sound card from Creative labs, with break out box and so on.
Philips SAA7130 TV Tuner/FM Radio/Video PCI Capture Cardr I installed the hardware, no sound was coming, neither did the remote work. After I troubleshot following the guide on the official website of sabrent, I successfully solved the sound problem by reinstall the driver.
However the remote still does not work. I installed the remote driver, there is a icon on the taskbar : "SAA7130 TVcard Remote control receiver".
I also made sure the batteries are good, the sensor are installed correctly, but still couldn't solve the problem,
If you can hear the sound while capturing, it's probably not a hardware problem. First - the obvious - go to your Volume icon in your systray (lower right hand corner). Right click on the icon. Then click on adjust audio properties. That will open a window that will show playback and recording volumes. Make sure they are both at least half way. If it is, make sure that the software and drivers you're using are all updates. If they are, you may be using a corrupt codec or for some reason it is not used correctly. Try completely uninstalling the application, manually deleting the registry entries and configuration files, and reinstalling the application from scratch. Good luck.