Question about Cell Phones

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AT&T (HTC) Tilt phone. (sometimes) While I am listening to an mp3 using windows media, the voice speed dial will activate and begin to dial the last number in my call history. I am absolutely NOT activating it by any keystroke or button press. I am listening with a headset, without speaking, and the phone is either sitting on the table next to me, or in a case on my belt. AT&T tech support claims that they have never heard of this, yet this is my third Tilt and this time it did not happen for over a month. (previous times it happened within 2 weeks). I have made no attempts to program the voicedial nor activate it prior to this occurring. I would like to delete this application, but I don't know how. Thank you!!

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  • oblina
    oblina Jul 29, 2008

    More info--this is on the AT&T Tilt.(name displays funny in my positng)

    I realized that the the voice speed dial seems to be "native" to the windows mobile, and in trying to delete it, I think I messed up my internet explorer.

    I also determined that since it is always calling the last number in my call history, I can at least avoid accidentally making calls by deleting call history as soon as I disconnect so that at least when it activates, it cannot call anyone. It is really annoying!

    Thanks in advance for any help you may be able to give me.

    It doesn't seem to happen from any other applications besides when I am listening to windows media player with my headset on.

  • oblina
    oblina Aug 01, 2008

    thanks for the reply, but I don't know where to reset to factory defaults. Could you please elaborate? I have really been struggling with this inconvenient anomaly. I think it has something to do with windows media player, and maybe to do with my headset...? and I can't seem to uninstall it...

    thanks!

  • oblina
    oblina Aug 01, 2008



    Comment by oblina, posted on Aug 01, 2008
    I still can't get the hang of where I am supposed to respond. My request for help has been split into two different threads, when it is still the same one, where I requested premium assistance. So since my comment landed in the wrong one (as did your reply to me, I think), I am reposting here.

    Thank you for elaborating.
    After I asked for more help, I googled to find more information about a hard reset and learned that this will completely delete everything I have on added to the phone.
    I will try this solution, but I must say that I am surprised by your omission of a warning that I will lose all of my data unless it is on my sim card.
    When I ask for help, and I would think this to be true of others seeking help, I would hope that you would "assume" that I might not know this. You should NEVER advise anyone, even a so-called fellow EXPERT, which I am not, to do something that will cause a LOSS OF DATA, without a proper warning of this and to tell them how to back it up (in this case I know how, but not everyone does). That's why I came here for help.

    Please, I hope, you will accept my feedback and that I say all this, not with intent to insult you or your technical expertise, but with the hope of someone else avoiding a situation where they make their problem worse instead of better because of taking advice and not knowing the risks.

  • oblina
    oblina Sep 02, 2008

    this is not a generic problem and I paid to get a solution, which I have not had any help so I am really disappointed.

    It is either a windows problem or maybe a headset/windows problem. the problem of the voice calling that activates and dials the last call in my call history ONLY happens if I have windows media launched and I don't think it has happened when there was no headset attached but I can't be absolutely sure. Deleting call history is a crappy solution since it is inconvenient and my listening is still interrupted by the failed attempt to call out.



    Can't I please get someone to help me with this on my AT&T Tilt...PLEASE! other than that, I love the phone!

  • oblina
    oblina Sep 02, 2008

    thank you very much. can you please be more specific. I can't find what you are referring to...

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4 Answers

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  • Master
  • 521 Answers

Check for any short tracking on your device card which is causing this problem. the short tracking normally causes this.also get your device serviced .


pls do rate the solution

thanks.
regards.
fixya expert team

Posted on Sep 02, 2008

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  • Cell Phones Master
  • 6,487 Answers

You can first back up all of your data to your computer , if you can connect the phone to your computer and that way back up all the data then after that do the master reset on your phone so it will be back to its default settings...

Hope that helps.....

Posted on Sep 02, 2008

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  • 1,263 Answers

Just go to you call out options in your menu there you should see options for answering options. just select the nonvoice call option and that should do the trick.........please rate thanks

Posted on Sep 02, 2008

  • Ronald Mueller
    Ronald Mueller Sep 02, 2008

    in order for me to pin point the problem and give you the best solution, can you please describe in detail, how you have your computer and your phone set up? is the phone itself routed through the computer via the phone cable port in the back of the tower? and does the option you have set interfere with a call. does it normally interupt any functions your trying to complete on nthe computer ? do you have a broadband modem/dsl or wireless. please answer these and i will do my best to answer your questions

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  • 2,071 Answers

Go to menu then press the factory default to reset all your setting.

hope this may help



Regards,
VOTIT

Posted on Jul 29, 2008

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