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I had this problem, and ended up having to do a Master Reset. If possible, back up any data on the phone prior to doing this because you will lose all contacts, etc.
You can perform the master reset by removing and and the Sim Card then re-installing the battery. Open up the slider and hold the S and L keys on the QWERTY keyboard. While holding these keys, turn the phone on. Continue to hold the S & L keys until you receive an 'error missing sim card' screen. (It still took a while to progress beyond the AT&T screen...don't give up...it gets through it eventually.) After you get the missing sim card error message, turn the phone off, remove the battery, re-insert the sim card, re-install the battery, and then turn the phone on normally.
It will now behave like a brand new phone, without any of the data saved.
Yes, if you want to transfer pictures, music, etc to your new phone you will need to purchase a micro SD card. Make sure it is 2 gig or smaller though, as the Pantech Duo will not read anything larger.
did you got this phone out from market and not from your wireless service provider ??
here is what you need... MMS settings call customer care of your wireless provider and ask for the MMS settings... they will send the settings to your phone and you save it in your phone.. thats it... its all that simple. then try send/rec pic messages
when you are viewing the pic hit the menu button (look at bottom right of screen) scroll dow to object view and open it, hit save button (look bottom left of screen) that will give you the option to renam,e the pic and to save it ti either the phone or memory card
well one day all my contacts got deleted. i had mine saved to the sim and the phone. it deleted it from the phone. just hit show sim contacts and they should show up again and u just have to copy them to the phone. if it deleted from the sim card then theres no way to get them back.