Question about Printers & Copiers
I assumed you are using a digital copier/printer, in digital machine there were 2 kinds of diagnosing a problem, and you are right with your observation Copying and Printing, and each have two separate troubleshooting.
If you say that in printing is fine, then the problem is with the scanning part which is in your Optical Unit, here's some pointers
1- Open the optical glass on the top, with screws
2- Observed the optical unit with 3 reflective glass, it could be dirty
3- the middle of the optical system is called the CCD which converts the image from the reflective mirrors, see if you can find dust and dirt.
4- Check the lamp for any sign of dirt this could cause also some problems.
these are the only areas you need to check, nothing else, and this would surely solve this problem
Posted on Jul 15, 2008
Tips for a great answer:
Jul 14, 2014 | Brother MFC Printers & Copiers
on Jun 20, 2011 | Printers & Copiers
May 23, 2013 | Brother MFC Printers & Copiers
Jul 10, 2012 | Brother MFC 7420 All-In-One Laser Printer
Jun 20, 2011 | Brother MFC 6490CW InkJet Printer
Feb 14, 2011 | Brother HL-2070N Laser Printer
Dec 16, 2010 | Brother HL-2170W Laser Printer
Jul 19, 2010 | Brother MFC 240C All-In-One InkJet Printer
Feb 03, 2010 | Brother HL-2040 Laser Printer
Jul 15, 2009 | Brother MFC-8460N All-In-One Printer
69 people viewed this question
Usually answered in minutes!