Question about AT&T BlackBerry Curve 8310 Cell Phone - Red

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No service books for internet browser

I am operating on os 4.5.52, had a problem with no internet icons appearing on my screen after uploading bb unite. I deleted that program from both my computer and bb, but i still cannot get the internet to work. (not sure if one has to do with the other either.) I have reinstalled my handheld OS, tried to reinstall my backup I had created before uploading bb unite, resent service books from att.blackberry.net, and I have called my carrier, AT&T, twice now. This last time I called at&t, they patched me through to RIM customer support and I have now been on hold with them for 2hours, still have not gotten a single rep to answer the phone. HELP, please!

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BB unite did have something to do with it. When I put that program on my phone, it also put on a BES. When I tried to delete everything, I couldn't delete the BES from my phone. I found the following post on a different website and will be giving it a shot.

http://www.blackberryfaq.com/index.php/Remove_IT_Policy

Posted on Jul 15, 2008

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If you have not created user name then the only way you can use the interface is directly from your BB which you can not do because its not browsing inthe first place. In this case call your helpline and ask them to resend your service books.

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Thanks

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