My camera is displaying 'Lens error, restart camera'. It won't close up.
The lens stay out. When I press the on/off button it just makes a clicking sound. I can't use it at all. Can you please tell me what I can do?
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here are some things that you can do to try to correct it. They only seem to work for about 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
lens is defective needs to be cleaned, repaired or replaced if you are seeing an error message that reads "E:18" or "Lens error, restart camera" or something similar. Turning the camera off and back on again will not fix the problem unfortunately.
There are online places that will do it for a
decent price and there are others that overcharge by way too much.
I know this because I own one that charges a reasonable price to do the
repair! (Google 'darntoothysam')
What you are seeing is a generic message that means there is
some sort of problem with the lens, it could happen in many different
ways such as sand or dirt in the lens gears.
A couple solutions would be to either buy a defective camera online and
make one good camera from the two if you can do that sort of thing
yourself, or secondly have it repaired by somebody.
trying to send the camera to Canon if it is out or warranty (though you can call them and verify
what I'm about to say) because they will want $150+ to do the repair
for you. Parts are not cheap to buy from them.
I know of
one very affordable digital camera repair business... because I own it.
The name is Darntoothysam, feel free to check us out, we are on that
big auction website also (I don't plug their name for free), our seller
ID is 'darntoothysam'. If you Google "darntoothysam" you will find us.
have your repair listed as a package in our store for about $70. This
covers a new lens, and return shipping of your camera! We even give a
45 day warranty on parts and labor. If you think you can use us then
please check us out, even if you need to ask more questions then please
feel free to contact me.