Question about Computers & Internet
Please post which Anti Virus program you are referring to (Norton, Symantec, AVG, Avast, etc....)? As the different applications use different terminologies and knowing which one will help us help you.
At any rate I would suggest making sure your AV definitions are up to date, and if not update them. Then reboot holding the F8 key and selec "Safe Mode" when the option screen appears and press "Enter" then select your Operating system on the next screen and again press "Enter". Then select yes when the Grey pop up appears. When you see a desktop (it will look different with "Safe Mode" on all edges of the screen) you should click start, then rest over "All programs" and select your anti-virus program and run a full scan in safe mode.
I suggest this as your AV protection being turned off may suggest infection and the safe mode scan can possibly repair it.
Posted on Jul 15, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 12, 2015 | Computers & Internet
on Jan 02, 2010 | Computers & Internet
May 13, 2013 | Computers & Internet
Oct 24, 2010 | IBM NetVista PC Desktop
Jun 04, 2010 | HP Compaq Presario SR1300NX (PP195AA) PC...
Apr 16, 2010 | Computers & Internet
Apr 22, 2009 | Computers & Internet
Sep 03, 2008 | Computers & Internet
Jul 21, 2008 | Gateway Computers & Internet
May 17, 2008 | Computers & Internet
24 people viewed this question
Usually answered in minutes!