Question about Garmin zumo 550 GPS Receiver

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Garmin gps I purchased a garmin gps and I am trying to install the usb driver on my computer. Was instructed to connect the garmin gps to my computer but keep receiving the following messagethat I must connect the unit to my computer and if I keep getting this message to check the url for additional informationhttp://www.garmin.com/usbgpsfaqbut I can't get any information at that site....thank you for any help you can give me.the product is garmin streetpilot c550.... my problem is exactly the same as described above----

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  • jaardis Jul 24, 2008

    I use a sony vaio with windows XP. i am confused that you mention a DVD. The USB came with my Garmin GPS and it comes on for a minute when connected to my computer and then goes off. My new GPS works fine in my car, but I need to register it on my computer in order to put the unlock codes in. I can't get it registered. Do you think i should telephone Garmin?

  • jaardis Jul 28, 2008

    Thank you for helping me. My GPS works great when plugged into the car and only goes off when I use the USB to connect to the computer. Guess the problem is with my computer. I have a second computer today with the same operating system I will try it on that computer. I will let you know if that works. my Garmin just worked great on a 5 day car trip. thanks, and yes I have the yellow slip with the registration number and unlock key.

  • Anonymous Oct 05, 2008

    The garmin Zumo 550 will not connect to the computer even with a full battery charge. I have tried reloading the USB drivers but the computer says that the device is not connected and the device manager says it is an unknown device.

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Any other devices giving you usb problems....and what copmputer and operating system are you using? The correct USB drivers are on the DVD supplied with the Garmin GPS in the folder USB_Drivers

Posted on Jul 23, 2008

  • Marcel Bakker
    Marcel Bakker Jul 28, 2008

    Okay, recap. Your Garmin comes with a mapping software DVD and a yellow slip with the registration number and unlock key. The usb (cable) is used to connect the GPS to the computer to install updates and maps. If the GPS goes on for a minute and the switches off after plugging it in, your battery is probably dead/faulty and the computer can't supply sufficient power through the USB port (power overload pprotection).

    Does the GPS work okay when it's not plugged into the car power? Or doesn't it boot up/switch on?

    The battery replacement should be done by Garmin or a qulified servicecenter

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