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My x-box has power and turns on but won't start and the disc tray wont open. Sometimes it will work after pushing open (tray) button repeatidly, but if you want to change disc after that the screen go's blank and you have to try and restart same as before.

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  • odinandnala Jul 18, 2008

    Thanks, your prob right. nice quick response thank you but would tray motor affect the console from starting??

  • ggiddens Nov 30, 2008

    when i want to plat any game it wont start it and it wont play. Earlier when i had it it played the games fine untill i got grand theft auto 4, which i think its the whole problem. it started skipping all of my games and later on they all quit working . i just didnt know what to do so i took it apart and looked at the hard drive to see what the problem was and it seemed to be nothing wrong with it so i put it back togther and it hardly takes the cds so my brother cleaned the whole system and did everything he could possibly do and nothing worked. so all i got to do i guess is to send it back.

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Sounds to me like the motor in your tray is shot or about there. the best thing to do is to take it to a repair shop or a pawn shop.many users have had problems with the x-boxs and they don't seem to last very long. my advice is if you have had your fair share of use out of it then it is time to trade it in for a better model.

Posted on Jul 15, 2008

  • tasha fenters
    tasha fenters Jul 19, 2008

    no the tray motor wouldn't that is just the effects of an old system.

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1 Answer

416b-4174-b680-0f00-c000-0034


I had this error code as well. Here's the solution that ended up working for me:
  1. Eject the disc tray and remove any disc from the console.
  2. Important: Do not close the disc tray. Leave it open.
  3. With the disc tray open, remove the power cord from the back of the console.
  4. Gently push the disc tray about half-way back into the console.
  5. Plug the power cord back into the console.
  6. Push the power button on the console. The tray should close the rest of the way, then the console should restart and display the Xbox Dashboard.
  7. Important Do not use the controller or the disc eject button to turn on the console.
  8. Try updating your console software again.
What this does is put the DVD drive into Mode-B, which is an alternate operating state that allows the drive's physical memory banks to be flashed with new firmware. Because the latest XBL update involves flashing the drive with new firmware, you may need to physically put the drive in Mode-B. The latest update flashes the drive to make it compatible with Microsoft's new high-capacity disc format, XGD3, which will be used sometime in the future.

Jun 10, 2014 | Microsoft Xbox 360 Console

1 Answer

416B-4174-1601-0300-C800-0036


here's the solution that may work for you

  1. Eject the disc tray and remove any disc from the console.
  2. Important: Do not close the disc tray. Leave it open.
  3. With the disc tray open, remove the power cord from the back of the console.
  4. Gently push the disc tray about half-way back into the console.
  5. Plug the power cord back into the console.
  6. Push the power button on the console. The tray should close the rest of the way, then the console should restart and display the Xbox Dashboard.
  7. Important Do not use the controller or the disc eject button to turn on the console.
  8. Try updating your console software again.
What this does is put the DVD drive into Mode-B, which is an alternate operating state that allows the drive's physical memory banks to be flashed with new firmware. Because the latest XBL update involves flashing the drive with new firmware, you may need to physically put the drive in Mode-B. The latest update flashes the drive to make it compatible with Microsoft's new high-capacity disc format, XGD3, which will be used sometime in the future.

Jun 10, 2014 | Microsoft Xbox 360 Console

1 Answer

Xbox games wont read


Well this might be a problem with your disc reader rather than the discs, sometimes the eye just needs to be cleaned but if you are looking for a quick fix then try instead of closing the disc tray with the button, try pushing it closed with your hand. Don't be afraid to put a little force but this worked for me until i got the guts to open up my xbox.

Mar 07, 2014 | Microsoft Video Game Consoles

1 Answer

My original xbox works perfect until I turn it off. Once it is off it will not start up again properly unless I wait a while for it to cool down. It powers on but displays nothing on the screen and the...


Maybee its over heatind the real problem could be that someone pushed the tray closed and the tray could not be mounted on the mechanism proprly

Sep 10, 2013 | Microsoft Xbox Console

1 Answer

Xbox360 disc tray motor won't stop spinning


Hi Matt,

Here is the process for troubleshooting this specific issue:

  • First remove your disc from the tray. I assume you have already done this.
  • Ensure your faceplate (the front of your system) is on correctly. Sometimes these can become loose and off kilter. Press the two edges firmly with your hands and "push" it into place.
  • Push the eject button. Although it hasn't worked in the past, adjusting the faceplate may correct the issue.
  • If that doesn't work, move the disc tray drive gently from left to right when it is open. Again, be gentle-- what we're trying to do here is slightly adjust the disc tray in case it isn't entering your system properly.

Still not working? Time to send it to Microsoft for repair. You can find all of that information on their official support site. Click here for more details.

Hope that helps!

Feb 10, 2012 | Microsoft Xbox 360 Console

1 Answer

Why does my xbox say system update failed status code 3151-335A-B380-0402-C000-016B?


Your console had a problem during the update process. Carefully follow these steps:

Remove any disc from the console.

Leave the disc tray open.

With the disc tray open, remove the power cord from the back of the console.

Plug the power cord back into the console. Do not turn the console on yet.

Gently push the disc tray about half-way back into the console.

Push the power button on the console.


Important: Do not use the controller button or the disc tray eject button to turn on the console for this step.


The update should now continue. If the above steps do not work, the console might need to be repaired. This worked for me, I hope this helps you.

May 28, 2011 | Microsoft Video Game Consoles

1 Answer

Hi,the door for putting disc in wont open.every time i push the button there is noise comn from machine like its trying to open but it cant?


Hello,

This happens to me every now and then.
Here is how you can get around it:

Sometimes, you cannot open the disc tray on your Xbox 360 console by pressing the eject button. Any of the following things may cause this problem:
  • There is a hardware failure that affects the console, the disk drive, or the eject button.
  • A disc is lodged in the mechanism.
  • The clear protective plastic strip that is applied to the front of the tray to protect it during shipping is preventing the disc tray from opening.
To manually eject the disc from the disc tray, follow these steps:
  1. Unplug the power cord from your Xbox console. For more information about how to disconnect the power supply, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/ ) How to connect and disconnect your Xbox 360 power supply
  2. Position your Xbox 360 console horizontally, as you would position a VCR or a stereo component.
  3. Remove the faceplate from your Xbox console. For more information about how to remove the console faceplate, click the following article number to view the article in the Microsoft Knowledge Base: 907331 (http://support.microsoft.com/kb/907331/ ) How to attach or remove the faceplate on your Xbox 360 console
  4. Depending on the kind of disk drive that you have in your Xbox 360 console, you can use one of the following methods. Note In each case, make sure that you align the tool (a paper clip or stiff wire) to pass through another notch behind the hole on the console casing. Collapse this imageExpand this image906935.jpg
    • Method A: Insert a straightened paper clip or other small, stiff wire into the first hole from the left side of the disc tray. To release the disc tray, push the paper clip into the hole to press the manual eject mechanism. The manual eject mechanism is a white lever that is visible behind the console casing. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method B: Insert a straightened paper clip or other small, stiff wire into the second hole from the left side of the disc tray. Push the paper clip repeatedly into the hole to turn a gear to release the disc tray. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method C: Insert a straightened paper clip or other small, stiff wire into the hole that is directly under the "X3" logo on the Xbox 360 label on the disc tray to release the disc tray. The hole is located about 1 inch from the right edge of the disc tray.
  5. After you release the disc tray, the tray pops out slightly. You can pull the tray out the rest of the way to remove the disc. Note If you use method A or Method C in step 4, you may have to firmly press the disc eject mechanism to eject the disc tray.
  6. If you determine that a hardware failure has occurred that affects your Xbox console, contact Xbox Customer Support or submit a repair request for your Xbox 360 console.
(Information taken from: http://support.microsoft.com/kb/906935)

Hope it helped.




Nov 16, 2009 | Microsoft Xbox Console

1 Answer

Tray wont open


well, my bros does that as well. and i just push on the disc tray a little, like push it up if the console is laying down.. it also could mean the motor that pushes the disc tray is off or disfunctional. 

Aug 04, 2008 | Microsoft Xbox 360 Console

3 Answers

Disc tray stuck closed


Is it making the noise like it will open then getting stuck? If so, this can be tricky! It happens with me sometimes. Press the open button and as it goes to try and open push the disc tray in slightly and up and it should pop open, it does with me anyway.

Oct 22, 2007 | Microsoft Xbox 360 Console

3 Answers

Xbox does not read discs.


Getting to the dashboard screen is a good thing but still cannot rule out a bad circuit board or power supply. All the symptoms point to a bad DVD drive but the opening/closing by itself do indicate a problem with the microprocessor. Can you turn the power on and off with the small button?? If not, would definitely suspect bad board.

Aug 16, 2006 | Microsoft Xbox Console

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