Question about HIS H387X2F1GNP RADEON HD 3870 X2 HDMI 1GB GDDR3 Dual DL-DVI PCI Express 2.0 X16 Vid... Graphic Card

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Video card issues: Artifacting

I am having issues with my 3870. It starts up ok, the desktop is stable, video is stable, but I am having major problems with 3D graphics creation. At times, the screen will flicker polygons during a game, producing several artifacts, and at times, even crash (Mass Effect). I ran a 3DMark06 diagnostic, and it produced no artifacts, which I found odd. I am wondering, is it a video RAM fault or a motherboard RAM fault? Here is an example of one of the graphics glitches (CoD4), Thanks in advance!



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  • Plaxer X Jul 15, 2008

    I'm using a Pentium 4 551 3.4Ghz atm (joke really) with a 500W modular power supply. Planning to switch to a Duo sooner or later. The mobo is a gigabyte ga-945gm-s2



  • Plaxer X Jul 15, 2008

    the support question doesnt work anymore -.-

    i have the most recent drivers for everything :S


  • Plaxer X Jul 15, 2008

    nvm i got it....its not a performance issue per say. graphics and everything perform fine. Its just glitchy with artifacts and streaks coming from all over the place. Strangely enough, it doesn't do it in Halo 2...

    Reminds me of scratches on an LP or CD :P


  • Plaxer X Jul 15, 2008

    it might just be a bad card idk, im going to look around for more answers. thanks for trying though :-)

  • Tim Babcock
    Tim Babcock May 11, 2010

    What processor are you using and how many watts does you power supply have?

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  • Master
  • 2,794 Answers

Make sure the drivers have been updated as well.

Here is a link to get them

See if your video game software needs to be upgraded.

Make sure no programs are running in the background.

How much memory does your computer have?

Posted on Jul 15, 2008

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Consult ASUS or Nvidia support

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Having a problem with HIS Radeon HD IceQ 3870 Turbo, graphic card. when I try to play Operation Flashpoint red river, i get graphic bugs, like Borwn Boxes around NPCs and props.


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If you have had this card for some time now and it has always worked, it's highly likely that the card's memory is bad. The only way to know for sure is to test this card in another system, or test another card of equal performance in your current system. If the problem follows the card, then you know it's time to RMA (if you're under warranty) or get a different card.

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these are the specs you need!!
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