Read some of the other problems and answers and found out how to move the cassettes around manually. Press a little spring loaded button beneath an oval hole to the left of the cassette removal hole with something like a key or flat screwdriver. This enables the cassettes to be moved around manually anti-clockwise until the one that needs changing is in position. Then just carefully pull it out. Push in the new cassette after rolling and rocking to ensure the toner is distributed as advised in all instructions. This method is actually much easier that trying to do it from the software in your your PC or Mac. Don't know if it means that some things are not reset - but it worked perfectly for me. In fact once I knew how, it was the easiest cassette change I have ever done........!
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This error message "Service Req E527" means that the toner carousel housing the toner cartridges is obstructed, or is unable to rotate correctly. It can be caused by installing a toner cartridge incorrectly.
Solution 1:Check that the toner cartridge at the front of the printer is installed correctly.
Solution 2: Manually remove all of the toner cartridges. Close all the covers, and then power the printer off.Open Cover B, and then remove the photo conductor unit (PCU).Turn the toner carousel by hand to line up a toner cartridge with the front of the printer.Open Cover A.If the toner cartridge is not in position to remove it, close Cover A and repeat the steps above.Remove the toner cartridge, and then close Cover A.Repeat all the steps above until you have removed all four toner cartridges.Reinstall the PCU.Close all the covers, and then power on the printer.Open Cover A and Cover B.Check thoroughly for any jammed paper, foreign objects or damaged parts.If you can locate an obstruction, remove it. Then, close all the covers and restart the printer again. If you can identify any damaged parts, there is an obstruction you cannot remove, or there is no change after restarting the printer, then contact Epson for further advice.Reinstall the toner cartridges (Follow the prompts on the LCD display), and then test the printer.
Make sure that Ready or Sleep is displayed in the LCD panel. Select Change Toner X (The letters C, M, Y, or K appear in place of X, indicating the colors Cyan, Magenta, Yellow, and Black.) in the Reset Menu on the control panel.While the cartridge X you selected above moves to the cartridge replacement position, Please Wait appears on the LCD panel.Replace Toner X appears in the LCD panel when the cartridge to be replaced reaches the cartridge replacement position.Then Open Cover A.Push up the right lever to unlock the toner cartridge. Then remove the toner cartridge from the printer.
Yes this one is a pain. On the LCD display choose the 'Reset Menu' Then within that menu keep going through the (many) options till you get to 'Change Toner M' (if it is Magenta) or 'Change Toner C' (if it is Cyan) etcetera.
Once you select the appropriate 'Change Toner' it will rotate to offer the correct toner. Open up the lid at the front (the word Epson is on it). Reach inside and change the position of the coloured part of the toner cartridge on the right to the Unlock symbol and then ease the cartridge out. It comes out at a slight angle as the part you move to unlock it comes out slightly in front of the other side.
Then put the new toner cartridge in and turn the coloured part to the locked symbol and close up.
The same process will allow you to move any of the toners in and out.
If you wait until the colour has completely run out, you will see a message to that effect, and the correct cartride will be presented. If you wish to change before this:
1. On the
printers' control panel, press the "right" button (labeled no. 3) once and then
the "down" button (labeled no. 4) until you see the RESET MENU.
2. Press the
"right" button (labeled no. 3) once.
3. Press the
"down" button (labeled no. 4) until you see "CHANGE TONER X" appear on the
screen (where X is either C, M, Y or K, Cyan. Magenta, Yellow or Black).
4. Press the
"right" button (labeled no. 3) once. The printer will rotate the toner carousel
to the correct position for you to change.
5. Open the
printer door and change the toner as normal.
IF the problem persists with an original cartridge then the factory settings should be restored refer the manual or go through the settings in the control panel . minimise the tone of printing . If toner is getting accumulated in the printer then it might be due to refilled toner not the original cartridge . use the original cartridges