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I have a HP Pavilion a1419h desktop computer that I bought new. When it died one of my wifes coworkers repaired it with no sound working or HP Updates listed in the system and windows updates will not begin to download. I am willing to completly restore the system, but I do not know how

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When you bought it new it's important to use the restore disks that should've come with it. Also if you were lucky you'll have the operating system disk. If you restore it will put everything in the PC as it was when you bought it losing any new settings for sound cards you may have installed. If you have the operating system disk, ex: xp - home/pro or other, I think the easiest and most reliable would be to reformat your entire drive and reinstall. You can burn any info you want to keep to a cd/dvd or copy to an external device. I'm pretty sure if you have restore disks the system files for this software is stored on D: partition and reformatting entirely will erase this. Sometimes it's impossible to just reinstall on C: where windows sys. files are held because of the D: partition.
Think of your options & if your still confused post back with the option you want to go with & I'll try to help you through it.

Posted on Jul 15, 2008

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