Question about SanDisk Sansa Clip MP3 Player

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Sansa clip player wont turn on

My player won't turn on, but when it is plugged in it shows that it's charging. i left it on the computer for 4 hours and unplugged it but it still won't turn on. how do i fix it?

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  • 3 more comments 
  • cdlrossi Jul 26, 2008

    Hi



    My clip player works when plugged in, but does not show anything as soon as I take it off charge.



    It can also still add songs, but no power when unplugged from computer.



  • KATHYB0204 Jul 29, 2008

    MY SANSA WON'T CHARGE

  • andrewman430 Aug 21, 2008

    i think it has somethin to do with the inside because this issue occurred when i dropped my mp3 player, either return it or i am planning to have someone take a look at the mp3 player

  • Anonymous Dec 27, 2008

    This started on Dec 27,2008



    Well i got my sansa clip and i put it to charge .But when i looked at it, it was not turned on.can somebody help me with a solution?

  • Anonymous Dec 28, 2008


    1. i can put music on my mp3 i can also charge it but when im done it wont turn back on

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  • 8,596 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to the Sandisk website and click "Firmware Updater" to find out.
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 01, 2009

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1 Answer

I believe the mp3 player's charge to last for 15 hours. It is only holding a charge for about 5 hours


Ifthe recharageable battery is more than 3 - 4 years old then the battery could be wornout. Rechargeable batteries have a finite number of charge and discharge cyclesand will lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up atall. ORThe battery shows a 100% charge but when the adapter is disconnected thebattery drops off to zero capacity in a very short time. Ifthe battery drops to an unacceptable charge level then the battery needs to bereplaced.

May 26, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

My sandisk sansa clip 1gb wont turn on


Make sure the player is fully charged. 1. Connect the player to the PC. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary.
To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Here is how to get to the battery, 1. Press the battery compartment in while sliding to the right. 2. Remove old battery. 3. Insert new battery or reset the old battery. 4. Close the battery compartment. Then try and see if it will come on with out the battery hooked to your computer. 1. Remove the battery. 2. Connect the player to the PC to verify if it turns on. 3. Re-seat the battery to ensure proper connection. 4. Verify if the player turns on.

Jan 29, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

It was working fine an hour before the problem started happening. now when plugged into a computer it is normal. when unplugged it usually stays on but now its just blank and off. earlier it would turn on...


The battery wire must have come off...Sansa clip has this problem...u'll have to open the sansa clip and solder the battery wire in appropriate position..

Aug 11, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip won't charge fully


If you have a phone charger with the same connector, plug in you Clip and leave it overnight. This will fully charge the battery. There is not enough power from the USB port.

Aug 08, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip will not turn on.


hey dude something is lose inside it has no connection to the battery but the actual port that you plug your pc in does ... myn is also like that and iv had it for a year now,,,,

Jul 09, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa Clip won't charge


Here's the thing, technically it doesn't need to be turned on because it's supposed to turn on by itself.

I've had a problem sort of like that. It might be the plug, but it also might be the computer. I'd either suggest try plugging it into another computer or getting a new plug.

Apr 18, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My sanDisk Sansa Clip MP3 Player will not charge anymore. At least not on the computer I'm on. I have had it hooked up to charge for 2 days now and nothing. Why is this and how can I charge it?


This is direct from the sansa FAQs at http://www.sansa.com/support/sansa_clip/faqs 02. Why won’t my Sansa Clip charge when I connect it to my computer? USB Cable
Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

USB Port location
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

Battery
Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.

Latest firmware
Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.

Mar 05, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

It wont turn on!


If you were charging it with your USB cord, you have to keep the computer turned on the whole time it's charging, otherwise, it will be losing it's charge.

Feb 04, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Charging my 2gb sansa clip


You can charge it by leaving it plugged into the computer for 3-4 hours (usually less).

Nov 12, 2008 | SanDisk Sansa Clip MP3 Player

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