Question about Dell 924 All-in-One InkJet Printer

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Cartridge problem i have a dell AIO 924 and i was trying to copy something in black & white and it copied in color so i checked my black cartridge when i closed the printer, an error message came up on the display saying that my right (color) cartridge was incorrect. How do i fix this, the cartridge can't be incorrect because i had just printed something in color not 10 seconds before the message came up. What do I do???

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  • dustinstaley Jul 19, 2008

    Get same message.

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  • 446 Answers

Removed both cartridges and reinstall again, pls make sure that the cartridges are seated correctly

Posted on Jul 25, 2008

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1 Answer

My printer doesnt make any print at all.


Can you copy a document under the glass? B&W and color?

Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Aug 14, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell printer won't copy in black & white only.


You said help would be FREE! YOU ARE LYING **** BAGS JUST LIKE DELL!
GO TO HELL!!!!!

Jun 05, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

DELL AIO 924 Software


Here is the driver link, just pick your OS:


http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PRN_ALL_A924&os=WW1&osl=en&catid=&impid=

Click on the link, or copy the complete link and paste it into your browser

Dec 16, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

I am trying to print in black and white on my dell photo AIO printer 926 it wont even let me check the box for to print in black and white what can I do?


The problem was that the print options had switched to print using the color cartridge to make up for my empty black ink cartridge.

After you click on print, and then click the preferences button, next go to the Advanced tab. Once there, there should be another button that says, More options. Once that tab is opened, check the box that says, "Use black cartridge to print in black and white."

I was convinced that something was wrong with my new printer cartridge and called Dell. Unfortunately, they wouldn't or couldn't help me and I just lucked up this solution.

Dec 10, 2008 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Wrong ink color Dell 924 printer


run a nozzle clean, perform the following steps:
  1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
  4. Press the Down button until Mode: Maintenance appears on the LCD screen.
  5. Press the Menu button.
    The Dell 924 Maintenance Menu appears on the LCD screen.
  6. Press the Down button until Clean Cartridges appears on the LCD screen.
  7. Press the Start button.
    The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Nov 25, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Wont print black


clean the contact on the printer and the ink cartridge. do not use paper towel. use coffee filter.

Oct 20, 2008 | Dell 924 All-in-One InkJet Printer

4 Answers

Dell AIO 924 - Can't get the Print In Black Only option to work


I had this problem. It's actually very easy to fix:

- Print -> Properties
- Go to "Advanced" tab
- "More options"
- Deselect "Use color cartridge for all black printing"
- Select "Use black cartridge to print black and white"
- Click "Ok"

You should be able to select the "Print in black and white" option now and stop all the frustration!

Anthony

Dec 05, 2007 | Dell 924 All-in-One InkJet Printer

1 Answer

Small thin film fell out


Try to cut off a thin plastic strip. just try to copy that. it basically guides the cartridge on where to print. also i remember that it should have a spring connected to the holes.

Oct 04, 2007 | Dell 924 All-in-One InkJet Printer

1 Answer

Printer will not print with color cartridge in


go to dell AIO center

click maintain/troubleshoot on the top

under trouble aio problems - click ink levels

click maintenace tabs

and then clean print cartridges and align print cartridges. then try printing a test page.

if this does not work, remove the cartridges and install them again.

let me know how it goes

Sep 08, 2007 | Dell Photo 964 All-In-One InkJet Printer

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