Question about Maytag Neptune MAH5500B Front Load Washer

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Can't start Washing Machine (Neptune MAH5500B)

Can't start a load of wash. All other control panel lights work fine. Is this a circuit board issue?

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Possibly the main control board, or maybe the touchpad. Take the back off of the console and you'll find the tech sheet, it will walk you through the steps the test each.

Posted on Jul 18, 2008

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Jan 11, 2016 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Hi I have a maytag neptune MAH 9700AWW washing machine it stopped working and tripped the circuit breaker I am an electrician I would appreciate any help with this problem thank you


sounds like a shorted main control board inside in the upper portion of the unit,if it trips the breaker before you can do any functions on the machine,this is a 3phase inverter board for the 3 phase motor and the triacs do short on this board,if you can get it to fire up,then try running the tech sheet diagnostics located inside the units left wall

Mar 23, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Have a machine full of wet clothes on my front load Maytag Neptune Model #MAH5500B. Unable to open door. No power to machine. All outlets and circuit breakers are o.k. Did blow a circuit. we corrected...


Here is a link to some pictures to open the washer. In picture 11, you will see a green plastic line in the middle of the picture. This is the emergency release for the door. If you pull this line the door will open.

Nov 28, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

1999 maytag neptune washer stops after filling up with water


There are a couple of common causes for a problem like this. First is a bad door lock assembly that also damages the machine control board (in the control panel). If this is the case the R11 resistor on the machine control board will be burnt.

Maytag has identified seven resistors that relate to specific components that need to be checked or replaced if the resistor is damaged. Listed here are the resistor identification, the circuit involved, and the recommendation:

R9 / pressure switch / check for loose connections or high resistance on switch contacts; replace pressure switch if necessary.

R11 / door lock wax motor / replace door lock mechanism and machine control board.

R51 / hot water valve solenoid / replace water valve and machine control board.

R52 / timer motor / check for loose relay terminal connections and replace machine control board.

R53 / cold water valve solenoid / replace water valve and machine control board.

R143 / (-) 24 Volt DC / contact was made between neutral and the 24 Volt DC circuit.

R162 / electrical buffer circuit / wire harness and machine control board.


Another common issue is a slow water fill fault. If the washer does not fill within a certain time the control will stop on a fault. Usually when this happens the START button can be pushed to continue the cycle.

Washing machines that won't fill or fill slowly often have a restriction in the incoming water supply -- usually in the screens of the inlet hose washers or the water inlet valve itself. Remove the hoses to inspect this condition. If the water inlet valve screens are plugged, replace the water inlet valve.


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Apr 29, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Lack of power on the control panel.


Sounds like you have a bad key pad or a defective control board.
You need a hands on tech to diagnose the problem,m

Apr 03, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag front load washing machine Model MAH5500B misses spin cycle


either balance load sensor or machine failing to drain in the allocated time, check pump/filter for blockage

Nov 01, 2007 | Maytag Neptune MAH5500B Front Load Washer

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