Sony Cyber-Shot DSC-W7 Digital Camera Logo
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Anonymous Posted on Jan 17, 2011

On the screen shows turn off and then turn on again and again-it does not turns on any way

1 Answer

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  • Master 455 Answers
  • Posted on Jan 17, 2011
Anonymous
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Joined: Jul 25, 2010
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Hi,

The Turn off and on again error message displays when there is an internal malfunction or a malfunction with the Lens. The error message normally displays with the issue with the Lens. Try the following steps to check if the issue can be resolved.
Try power resetting the Camera.
Turn off the Camera.
Remove the battery pack.
Press and hold the power button for 15 seconds.
Then, allow the Camera to remain without power for 60 seconds.
Re-insert the battery pack and check if the Lens retracts.
You can also try resetting the Camera back to factory default. To reset the Camera back to factory default, select the INITIALIZE option from the Setup 1 Menu of the Camera to OK. (Menu-->Setup-->Setup 1-->Initialize-->OK.)

This should resolve the issue. If the issue persists, service may be required.

Thanks for using FixYa.

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