Question about HP DeskJet 920c InkJet Printer

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Refilled ink cartridge 6615D still registers empty in HP 920C - any ideas as to how to get the printer to recognize new fill?

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Seems like you may have a problem with the print cartridge or the place were you insert it is dirty? I had that happen to me once and I had to get an old toothbrush and clean up the ink there was lots of dryed up ink on it just used a slightly damp toothbrush and that did the trick. Hope this works.

Posted on Nov 18, 2008

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No printing


  1. check your ink cartridge if empty change or refill.
  2. desinstall the driver and install it again.
  3. reboot your pc
  4. try to send a new job to the printer

Jan 02, 2011 | HP DeskJet 920c InkJet Printer

1 Answer

Refilled ink cartridges will not work. Printer does not recognize the cartridges.


Try HP Support at http://welcome.hp.com/country/us/en/support_task.html

Oct 07, 2010 | HP DeskJet 920c InkJet Printer

2 Answers

The printer continue to display yellow light for colour ink catridge even after refill


Each cartridge comes with a chip which indicates whether the cartridge is full or empty. By refilling the cartridge the chip cannot be reset. If you cannot get past this message on the printer you may need to buy a brand new cartridge that is not refilled.

May 28, 2010 | HP DeskJet 920c InkJet Printer

1 Answer

Light on empy ink won't shut off put in new cartridges how do I s


Is it a new cartridge or refilled? Refilled cartridges sometimes do not read as filled. I know it is expensive, but try another cartridge (unless you have already tried 2 new ones). If the new one works, I would try to get a replacement on the 1st one.

Mar 11, 2010 | HP DeskJet 920c InkJet Printer

3 Answers

I have an 920c that ran out of ink. (The top light said so). I bought a new black and a new colour cartridge and the light says its still out of ink. what do i do ? PS: I did a restart on it


Sounds like you forgot to remove your protective tape covering the ink cartridge heads and electric contacts.
Look there first, then re-insert.

Mar 09, 2010 | HP DeskJet 920c InkJet Printer

1 Answer

Had black ink cartridge filled, but now the


Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Nov 18, 2009 | HP Photosmart C7250 All-In-One Thermal...

1 Answer

Ink cartridge continues to read replace after


There should be a setting in the printer controls or print manager software that will allow you to reset these. Did you purchase new, or did you refill the ones you had? The computer reads the code on the back of the print cartridge and will recognize it as the same one you took out and will register it as empty even though you just filled it. The refill kits come with instructions on how to resolve this issue. Remember, if all else fails, read the instructions!
If you installed NEW cartridges and the printer management system doesn't have an option, try simply uninstalling the print drivers and reinstalling them.

Oct 06, 2009 | HP Photosmart C6280 Printer

1 Answer

My printer can't read the new ink level after refilling


The ink level indicator is only an estimate to give you an idea when it's time to buy a new cartridge. You cannot reset the ink level indicator so simply ignore it if you refill your cartridges. See pg 72 of the user manual which you can get here: http://h10032.www1.hp.com/ctg/Manual/c01374711.pdf

Dec 06, 2008 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

The printer HP920c ink leaks


The Cleaning station is filled with ink AND the cartridge is broken, this can be caused by using a [poorly?] refilled cartridge.
To solve this you have to disassemble the printer and clean the cleaning station, replace the absorbent pad and replace the ink cartridge.

Sep 05, 2007 | HP DeskJet 920c InkJet Printer

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