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Have you changed the battery in it? Most often, this is the cause for key pad failure. Or if you have already changed the battery, is the + & - facing the proper direction?
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The control panel is actually 2 different parts and either could be bad. Do you have the display still lighting up or is it completely dead? If it is out it could the main smart board. If it still lights but no buttons work then it could still be the smart board or just the key pads which are a separate part. Neither part can be fixed just replaced.
You may have a stuck key somewhere on your 10-key numeric keyboard. Sometimes dirt (coffee, dust, soda) is blocking the contacts to the circuit board from the keyboard.
SOUNDS LIKE A BAD TOUCH PAD THINKING YOUR PRESSING EITHER THE 1-3 PADS, IT WONT TAKE OTHER PROGRAMING CAUSE IT THINKS YOUR PRESSING THE 1-3 PADS. REPLACE TOUCH PAD
Look on your function keys, there will be touch pad icon.Press that function ke with Fn key on your key pad the mouse will start the work.
If unable please sendthe exact model no. of the machine.
Hi Lindsay
Sound like you need a new key pad if you have some handy man around you you can replace it, It require dismantle the front key pad remove electronic part and clean then reinstall properly the key pad itself about $40.00 Aus
Let me know if you need part number for that key pad
Cheers
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