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Pick-up procedure I've already bought an item online, but i'm ready to pick it up. What kind of pick-up procedure do I have to follow?

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Hey mikey50,

Whenever you place an order through our website, you will want to make sure that you first receive an e-mail confirmation that your order could be filled before stopping into your local store. Once you've gotten that e-mail, you will need to bring with you the following things:

* Your order number (this will appear within your order confirmation e-mail.

* Your driver's license or another valid photo I.D.

* The credit card you used to make the online purchase.

The reason why you'll need your credit card with you is because you aren't officially charged for your order until you pick the products up at your local Best Buy™ store. As such, the credit card holder will need to be there in person to provide us with their signature. If you placed your order using only gift cards however, you should only need to bring your order number and a valid photo I.D.

Additionally, if the store offers a lower sale price than our website on any product you ordered, you will automatically be provided with the lower on-site sale price.

Should you have any other questions, I would strongly recommend checking out our FAQ through the following link:

http://www.bestbuy.com/site/olspage.jsp?type=page&entryURLType=page&entryURLID=pcat17005&categoryId=cat10005&contentId=1043363607351&id=cat12098

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jul 15, 2008

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