Question about Apple iPhone 3G

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Iphone 3G Mail Account Set-up

My Iphone after initial setup was recieving emails but would not send. I got a message my username did not match. I deleted everything and synced it again and the same thing has happened. I've manually entered the mail account information and now I can't even recieve mail. I've been screwing with this since Friday's kick off.
I think it's possible wrong information was entered when I logged into Itunes to set the phone up. Is there any way I can reset the information I sent during initial set-up?

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  • Anonymous Jul 24, 2008

    I have the same problem (australia telstra 3g service) but even more perplexing because it works sometimes especially if I reset phone but then just mysteriously stops working. The outgoing port that works best seems to be 587 or 25.

  • anttheant Jul 24, 2008

    I have the same problem (australia telstra 3g service) but even more perplexing because it works sometimes especially if I reset phone but then just mysteriously stops working. The outgoing port that works best seems to be 587 or 25.
     At first it thought the problem was when I synced with the computer because there are old servers on there which I cant seem to get rid of. But I went to the info panel on itunes and it tells you which servers it is taking across to the phone. i de-selected the bad ones. 
    Then I noticed the problem still happened even when I didn't  sync with the computer anyway.It also seems to happen when you go to a different airport connection outside home.

  • geeklady Sep 09, 2008

    I am having the same problem on Optus (Australai). I get emails and then I don't. I have not cahnged any of the settings. the account still appears in the phone. can anyone tell us why??????

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Can't send or recieve on the iphone

Posted on Jul 16, 2008

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Ok Here's what I did to resolve the problem...

This from network solutions plus the steps that i followed. The phone auto detected the ports settings. It automatically will atempt authenticate using ssl. once it failed it asked would i like to try not using ssl i selected yes. Note had to that twice. Then it worked like a champ

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Dear Jon Smith

Thank you for contacting Network Solutions Customer Service Department. We are committed to creating the best Customer experience possible. One of the first ways we can demonstrate our commitment to this goal is to quickly and efficiently address your recent request.

Add email account on iPhone
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We hope that this information has been helpful.
Please do not respond to this E-mail. If you have any additional questions, you can reach us via e-mail by completing our online form at http://www.networksolutions.com/en_US/help/service-request.jhtml or by phone at 1-866-391-4357 and provide Service Request # 1-xxxxxxxx.
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