Question about Apple iPhone 3G

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Iphone 3G Mail Account Set-up

My Iphone after initial setup was recieving emails but would not send. I got a message my username did not match. I deleted everything and synced it again and the same thing has happened. I've manually entered the mail account information and now I can't even recieve mail. I've been screwing with this since Friday's kick off.
I think it's possible wrong information was entered when I logged into Itunes to set the phone up. Is there any way I can reset the information I sent during initial set-up?

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  • Anonymous Jul 24, 2008

    I have the same problem (australia telstra 3g service) but even more perplexing because it works sometimes especially if I reset phone but then just mysteriously stops working. The outgoing port that works best seems to be 587 or 25.

  • anttheant Jul 24, 2008

    I have the same problem (australia telstra 3g service) but even more perplexing because it works sometimes especially if I reset phone but then just mysteriously stops working. The outgoing port that works best seems to be 587 or 25.
     At first it thought the problem was when I synced with the computer because there are old servers on there which I cant seem to get rid of. But I went to the info panel on itunes and it tells you which servers it is taking across to the phone. i de-selected the bad ones. 
    Then I noticed the problem still happened even when I didn't  sync with the computer anyway.It also seems to happen when you go to a different airport connection outside home.

  • geeklady Sep 09, 2008

    I am having the same problem on Optus (Australai). I get emails and then I don't. I have not cahnged any of the settings. the account still appears in the phone. can anyone tell us why??????

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Can't send or recieve on the iphone

Posted on Jul 16, 2008

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trt this one
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here is a video for doing this procedure..



http://www.youtube.com/watch?v=_Yx5yKHvfuc

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If the Apple email server was having a problem for a short period of time, this could have been the result, an error message about failing to be able to log you in. In which case waiting a short while and trying again, or trying from a different device (like a computer) to check would have been a good course of action ...
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where as the bellsouth system is a POP system. what the means is that when you check your email client on either the computer or the phone it is actually pulling the mail from the bellsouth server to the respective devices and deleting the email unless you have both set to leave a copy on the bellsouth server.

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Ok Here's what I did to resolve the problem...

This from network solutions plus the steps that i followed. The phone auto detected the ports settings. It automatically will atempt authenticate using ssl. once it failed it asked would i like to try not using ssl i selected yes. Note had to that twice. Then it worked like a champ

Good luck...

Dear Jon Smith

Thank you for contacting Network Solutions Customer Service Department. We are committed to creating the best Customer experience possible. One of the first ways we can demonstrate our commitment to this goal is to quickly and efficiently address your recent request.

Add email account on iPhone
  • If this is the first account you are setting up on iPhone, simply tap Mail and then select Other
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Host Name -- mail.domainname.ext
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Host Name -- mail.domainname.ext
Username – The user's email address
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Complete the setup process - click SAVE and wait for the iPhone to test your incoming and outgoing mail settings and connect to your mailbox.
Please note: The iPhone should detect the Port Settings.
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We hope that this information has been helpful.
Please do not respond to this E-mail. If you have any additional questions, you can reach us via e-mail by completing our online form at http://www.networksolutions.com/en_US/help/service-request.jhtml or by phone at 1-866-391-4357 and provide Service Request # 1-xxxxxxxx.
Thank you for choosing Network Solutions.

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So I had the same problem using a Network Solutions mail account and got it working. Here is what I did:

Name: Whatever you want
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Made no changes to Authentication (default-password) or Server port (default-25)

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