Rcommend you download and install the HP Print Diagostic Utility. The utility is designed to reslove common printing problems, including 'printer is offline'.
Go here, select your operating sysytem, a list of available downloads for your printer, including the driver, software and updates will be displayed.
If you do not know your operating system, i.e. 32-bit vs. 64-bit, open Control Panel and click on System. Look under System Type.
Choose the desired downloads for your system.
O.K. first go to
-File
-Porperties
do you see your printer there? is it highlighted? does it have a checkmark?
if it's not there then you have to install it in Printers and faxes add a printer.
If if not highlighted then right click on it and "set as default"
then place your mmose over it and see if it says "ready" or offline
if it's offline then the connection is wrong, leave mouse over printer and change connection it should change to 'ready"
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