Question about Hoover SteamVac F5914-900 SpinScrub Upright Vacuum

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I am trying to use the hand tool but the suction isn't working. It spits out the soap and water but it isn't sucking up the water. The machine is brand new so I don't know if I am doing something wrong? I followed the instructions thoroughly.

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  • lisamarie04x Jan 16, 2011

    Well the suction works on the main part of the machine. Its just on the hand tool that it is not working

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    Suraj Tiwari Sep 12, 2017

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Posted on Jan 16, 2011

  • 4 more comments 
  • Bruce lee
    Bruce lee Jan 16, 2011

    Hello,



    Your solution is coming up shortly.

  • Bruce lee
    Bruce lee Jan 16, 2011

    Solution is coming up shortly.

  • Bruce lee
    Bruce lee Jan 16, 2011

    The suction problem your experiencing has a lot to do with the turbine gear assembly. I recently solved a near identical problem where one of my clients was concerned because they vac just plain STOPPED picking up any water. From the moment you flip the switch and request that the machine begin to wash and automatically pickup water, the system starts to pick up water, however, water is corrosive and I determined that your problem has to do with corrosion on the same assembly that controls automatic water pickup when in the wash or rinse cycle. One of the most recent reviews on this unit was as follows, this will give you a great idea of what your up against and how much it is going to cost to fix. If yours is brand new, I would most certainly get it changed out for one with much better reviews and longivity. Here it is



    The negative is the TURBINE GEAR ASSEMBLY. I went to use the machine last week and the brushes were not turning. When I took the machine apart I noticed that the item that turns the brushes was not rotating. According to a conversation that I had with a local vacuum repair shop, this is common with this unit. When the turbine assembly gets wet, it can freeze/rust up. Of course it is going to get wet, it is a carpet cleaner. There is water involved. I was told by this establishment that he receives these units quite often with this problem. The process is to clean the machine out thoroughly and hope the turbine assembly still works. It's going to cost $70 to have this cleaned out professionally. Since this process has to do with opening up the gear box, I don't want to attempt it. $70 is exactly half of what I paid for the machine. It will be more money if I have to replace the turbine assembly. This could get costly when you have 3 kids and dogs in the house and all you want to do is keep the carpets presentable.

  • Bruce lee
    Bruce lee Jan 16, 2011

    The suction problem your experiencing has a lot to do with the turbine gear assembly. I recently solved a near identical problem where one of my clients was concerned because they vac just plain STOPPED picking up any water. From the moment you flip the switch and request that the machine begin to wash and automatically pickup water, the system starts to pick up water, however, water is corrosive and I determined that your problem has to do with corrosion on the same assembly that controls automatic water pickup when in the wash or rinse cycle. One of the most recent reviews on this unit was as follows, this will give you a great idea of what your up against and how much it is going to cost to fix. If yours is brand new, I would most certainly get it changed out for one with much better reviews and longivity. Here it is


    The negative is the TURBINE GEAR ASSEMBLY. I went to use the machine last week and the brushes were not turning. When I took the machine apart I noticed that the item that turns the brushes was not rotating. According to a conversation that I had with a local vacuum repair shop, this is common with this unit. When the turbine assembly gets wet, it can freeze/rust up. Of course it is going to get wet, it is a carpet cleaner. There is water involved. I was told by this establishment that he receives these units quite often with this problem. The process is to clean the machine out thoroughly and hope the turbine assembly still works. It's going to cost $70 to have this cleaned out professionally. Since this process has to do with opening up the gear box, I don't want to attempt it. $70 is exactly half of what I paid for the machine. It will be more money if I have to replace the turbine assembly. This could get costly when you have 3 kids and dogs in the house and all you want to do is keep the carpets presentable.

  • Bruce lee
    Bruce lee Jan 17, 2011

    The suction on both the main and through the hose are interconnected ie. directly related. If suction works perfectly on the main but not the hose, then there is a clear problem (Likely corrosive) between the hand help hose, and the main suction compartment. This is pretty common as dirty water will tend to travel in these two areas and cause corrosion. Most shops will like to charge you anywhere between 70 and 100 bucks to fix it for you. All they do is take the assembly apart replace the bad parts, then put it all back together. Most people fear doing this because of "gears" involved. The gear system is not like that of a vehicle, it is actually much more simplistic.

  • Bruce lee
    Bruce lee Jan 17, 2011

    The suction on both the main and through the hose are interconnected ie. directly related. If suction works perfectly on the main but not the hose, then there is a clear problem (Likely corrosive) between the hand help hose, and the main suction compartment. This is pretty common as dirty water will tend to travel in these two areas and cause corrosion. Most shops will like to charge you anywhere between 70 and 100 bucks to fix it for you. All they do is take the assembly apart replace the bad parts, then put it all back together. Most people fear doing this because of "gears" involved. The gear system is not like that of a vehicle, it is actually much more simplistic.

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1 Answer

Cleaning solution not dispensing or sucking


I have a Proheat 2X and had the same problem. I don't know if this will work with your unit... but I tried the Water Rinse setting and found water came out and was suctioned properly, but on the Light Clean, Normal Clean, and Heavy Traffic settings, the unit failed to do anything. Problem may be with leaving the soap dispenser in-place, which might scum up the tubing. With the dial set to "Tools", I had the same problem.

SO, an alternative to throwing out my unit and buying something else was to put one capful of the Bissell soap in the water resevoir and keep the unit on Water Rinse. IT WORKS BEAUTIFULLY NOW on carpet & tool settings. Don't know if this will help you, but at least I didn't have to buy a new unit. Rinse everything after using and there's been no problem.

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My Bissell Proheat has stopped suctioning the water solution. It has worked well in the past, but the last time I used it the recovery bladder had just a small amount in it. Could it be stopped up?


I have this machine too. IF the soap dispenser does not have anything (even water) in it the water sprayer will not spray. Sometimes the water valve from the tank has an air bubble in it. Remove the tank and push up the valve. A little water will fall out and then put the tank back into the machine. These fixes assume the water isn't being picked up because it isn't being sprayed. You do want to determine if the machine is providing suction. Turn the selector to the hand tool and with the handle all the way up (since that makes the conduit for the vaccuum from the top over the tank to the handle) and see if there is suction from the hand tool. If there is no suction from the hand tool and the handle is pushed all the way forward then the machine needs to be repaired. I would buy another from ebay or craigslist since the repair will be very costly. I have owned several and this has been my experience (I stll own two and a spot lifter too.)

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No Suction


It sounds like the lint filter is clogged. It is located on the top clear plastic piece (the one with the dial to switch from floor to tool use) and is on the underside. It is a small (1 inch square) red plastic piece with a little door on it. Flip open the door and it is probably clogged with hair, carpet fibre, etc.. Clean it out and hopefully you will have suction again.

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1 Answer

Shop vac sucks water for a few seconds then it spits it back out


Don't use the paper filter for sucking water. It can ruin it. It will still be usable if you just set it out to dry but there is no reason to use it for water in my experience. I have a sears shop vac and it will fill up more than half full without ejecting the water.

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2 Answers

Soap from dispenser will not release into carpet cleaner.


These are two different problems the first could be a clogged heater soap coagulates in the heater passages and clogs the flow of water to see if this is indeed the problem turn the unit on and try and spray water with the top trigger (floor nozzle) then try to spray at the hand nozzle if you get water at the hand nozzle but not the floor nozzle it is the heater. The hand nozzle water bypasses the heater. Also check the solution or soap tank if you pull it out and there is not red seal on the bottom it may be stuck in the machine and won't create a good seal check to see if it is still in the hole where the tank inserts. As for the unit not turning on that could be a number of issues cord,switch or just over heated. Visit www.stevessewandvac.com for any parts or questions about this machine or any other.

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1 Answer

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Sounds like the suction motor is not working correctly. Either clogged with dirt or objects or it is failing.

Check this first:

Not suctioning properly, first check the motor duct gasket. To check this, first remove the tank and place your hand over the rubber square opening.

If your machine does have suction at the duct, continue to check the following:

Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).

Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE
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Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.

The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.

Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.

If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced.
Check the Tank Lid and Tank for damage.

If there is no suction there, please take your machine to a BISSELL Authorized Service Center for inspection.

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1 Answer

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