Question about GE GSS25JFPCC / GSS25JFPWW Side by Side Refrigerator

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GSS25JFPAWW Hello I have a side by side the freezer side is working fine. The fresh food side is not getting cold. It seem like it is not responding to the control and I notice what I believe to be the electronic damper is not responding, is it time call for service

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Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. if you already checked this and think it is a different problem then let me know, i will help you figure it out. 
Mike  

Posted on Jul 15, 2008

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The freezer works fine but the refrigerator will not get cold.


On most new refrigerators there is damper that opens and allows the cold air from the freezer to circulate through the fresh food side.
I have seen this same problem caused by over stuffing either the freezer side and or the fresh foods side. On the sides of the fresh foods section there are normally vents which allow cold air from the freezer side to flow. If these are covered up, the air cannot circulate and without air circulation, the temp rise.

Both freezer side and fresh food side work because air is allowed to circulate around your product. I saw a refrigerator that the bottom half was 70 degrees and top half 38 degrees. The shelf about halfway down was completely blocking airflow. Threw out a bunch of boldly items and bags, rearranged items so air could flow and unit started working properly again.

If the damper is not opening, I have seen them freeze shut. It may have to be thawed.

There is also on some models a recirculation fan that gets turned on to circulate cold air from freezer. If this fan burns out or is blocked, it may need to be replaced.

You can go to searspartsdirect.com with your make and model number and get a complete drawing and parts breakdown for most refrigerators. And more important, you can buy them and have the part typically in two days at your door.
Hope this help!

Apr 19, 2016 | Refrigerators

2 Answers

Freezer working fine, fridge not at all


Brand name and model would help but here is a guess. Most frost free refrigerators have the main cooling unit in the freezer area side. To get the fresh food side cold, there is a small fan in the freezer side that blows cold air to the fresh food side through a duct work or trap door. If that fan stops or fails for and reason, the first place you will notice the temp rise is in the fresh food section. See if you can hear the freezer fan running. You may need to push in the door switch for the freezer light to hear the fan because they sometimes run the fan wiring through the door switch. It may stop when door is opened.

Apr 03, 2015 | Refrigerators

1 Answer

E402b freezing food


there is a little door between the freezer and the fresh food usually when that happens the motor on that door is bad and sticks open and allows the fresh food to get to cold since your freezer actually cools the fresh food side, sorry i cant tell you where it is on yours since they are are different, it will be where the cold air blows in the fresh food side and the part is not usually expensive and fairly easy to replace.

Mar 23, 2014 | Fisher and Paykel Active Smart E522B...

1 Answer

Side-by-Side: Refrigerator will not maintain temp below 50 Deg. Freezer works fine - where is the problem? Model Number MSD2757AE


Your problem may be with:

* the "damper control assembly", which is located in the upper left side of the fresh food compartment. This control regulates the amount of cold air originating from the freezer compartment that enters the fresh food compartment.
* there may be an issue with the "fresh food temperature control assembly"

Check the temperature settings in the fresh food compartment (should be located up front). I recommend the "one-half way mark" for both freezer and fresh food compartments.

Contact an appliance service company.

Feb 19, 2010 | Refrigerators

2 Answers

Refrigerator does not get cold - GE side by side


In my GE side-by-side refrigerator (model number GSS20IEMDWW), there is a motor-controlled flapper door between the freezer and fresh food side. Cold air from the freezer side cools the fresh food side when that flapper door is open.

It is located at the top of the fresh food side on the dividing wall between the fresh food side and the freezer. If this is blocked with something (large left-over container, soft drink bottles, etc), it _may_ be enough to prevent sufficient cooling of the fresh food side.

Of course, there may be a more serious problem with the flapper door mechanism or the control unit that signals the flapper door to open/close.

The vegetable and deli drawers may have a small opening (manually controlled with a wheel or a slider of some sort) that connects those drawers to the freezer side, thus explaining how those areas are still functioning as expected.

Jul 27, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Freezer side cold, food side warm not working


3 possible problems.... Machine is possibly not defrosting (if this is it, eventually the freezer will not work as well) The damper between the two sides is possibly not operating, or the fan on the freezer side is possibly not blowing the cold air into the fresh food side.

Mar 13, 2009 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Kemore brand - freezer works fine, refrigerator not cold,


The fresh food side is cooled by the freezer side through a duct between the two. It will have a small door that opens or closes depending on how cool you want the fresh food side. The door opens more as you adjust the temp for the fresh food side colder. If the duct is blocked in any way, then it would be like setting the temp setting for the fresh food side warmer and warmer. The freezer would be cold and the fresh food side would be warm. Set the temp to midway. Check for any obstructions to this duct. The evaporator fan is what moves the air to the fresh food side.. If the evaporator fan is not working, this could vary well is the problem. You may have to check the evaporator coil to see if it is frosted up enough to restrict air flow over the evaporator and to the fresh food side. If this helps you find your problem, please rate me. If there is anything else I can help you with, please ask. I am here to help you.

Nov 14, 2008 | Refrigerators

1 Answer

Fresh Food Compartment not cold enough


check freezer for frost build up and if fan blowing, check condenser make sure clean, and fan blowing, check vents in refrig. make sure no blockage, freezer control should be in the middle setting, you can try turning that to Warmer freezer allowing MORE air to refrigertor side.

Sep 08, 2007 | GE Profile PSS26NGS Side by Side...

3 Answers

Freezer works fine but the fridge won't get cold


It sounds like cold air from the freezer isn't making it to the fridge compartment. This can be cause by a several things. The damper that lets air into the fresh food side is stuck in "closed" position, the temp sensor (t-stat) isn't working properly, the evaporator fan (in the freezer comp above the coils) isn't working to blow air up to the fresh food section. In some situations, the defrost cycle for the freezer section isn't working and the coils have frozen into a block of ice and air can't flow over them properly so you get not cold air to the fresh food section but the freezer still stays cold due to the block of ice.

Feb 21, 2007 | Kenmore 73502 / 73504 / 73509 Bottom...

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