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I have had a system crash and have had to reinstall from the OS up. When I reintsall the supplied BENQ DVD Re-writer software for my BENQ DVD Re-writer/Combo/CD-RW/DVD-ROM/CD-ROM P/N: 4F.B4H02.001 and I listen to my selections for CD burning the sound is muddy, slow and distorted. Do I a need a driver update and where can I find one based on the info I have just quoted?

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  • Kyver61 Jul 15, 2008

    Sorry for delay. Windows XP Home

  • victoria bennett
    victoria bennett May 11, 2010

    what OS are you runing

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Finding and installing Realtek AC'97 Drivers 4.04 cleared up the audio problems.

Posted on Jul 15, 2008

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Posted on Jan 02, 2017

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Dear Sir, Madam My computer crashed and now all


If you have the software to your ( OS ) Operating System re-install and boot from the CD. There should be an operation for repair or reinstall for now choose repair. Allow the computer to boot and then reinstall all your software including downloading the latest drivers for your NEC be sure the drivers are compatible with the ( OS ).

Feb 28, 2011 | NEC ND-3550A DVD RW Dual Layer Burner

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I have a philips&benq dvd/cd writer, and have lost the icon within the computer section and when I try to use the dvd writer it do's not operate, I have tried updating the drive but it states that my...


make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps
if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Dec 27, 2010 | BenQ (5232X-0C1) CD-RW/DVD-ROM (Combo)...

1 Answer

BenQ DVD burner EW1621 download software.


all burners are compatible with all burning software..

The thing is some software are free while other you have to pay for,, I'm posting a link to a set of free ones i use..

free dvd maker (3 clicks )
make you files into dvd video's
http://protectedsoft.com/products.php

here is one of the best!!!
compile audio cds, dvds, copy burn rip
http://www.amok.am/en/freeware/amok_cd-dvd_burning/

enjoy the free software..

Mar 17, 2010 | BenQ (EW16210C2) DVD±RW Dual Layer...

1 Answer

I intalled model iHAS324-32 Y to replace iHDS 11807-4 and vista wont run with it. Tells me to uninstall it and contact manufacturer. I uninstalled it and system works fine again without the disc drive.


Is your vista a 64 bit OS? If so this dvd-writer is compatible with 32 bit OS. You may need to upgrade the firmware for it. Maybe this link can help LiteOn firmware search.
I've upgraded firmware for a dvd writer already with no bad consequences but I have crashed one of my motherboards trying to do the same. So if you're not comfortable doing it, get the people you bought it from or some techie to do it for you. Hope this helps

Dec 22, 2009 | Lite On LiteOn LH-20A1P - Disk drive -...

1 Answer

My dvd writer not detecting dvds . ihave changed my dvd writer with a second hand writer but the problem is remain same


At your PC menu, left click Setting, Control Panel, and Add Hardware Wizard and get it open to find out if your DVD writer is installed and working properly. Otherwise, follow the instruction to get it installed. Thereafter, reinstall the software driver for the DVD writer. Otherwise, get your software driver download at the Internet, and install it in your PC. Just type at the Search engine blank( Download for software
driver Brand and Model of your DVDR,) and choose
the software driver applicable. Then, go back to your
PC menu, click open your download and have it
installed.

Nov 29, 2009 | Computers & Internet

2 Answers

My drive will not burn dvd-r anymore but it used to, it burns cd-r and reads discs no problem, but now when i try to burn the disc spins but makes a strange knocking noise.


sometime it has more to do with the driver software than it does with the unit itself.
Try uninstalling the writer software, restart the computer, reinstall the software, restart the computer, and attempt burn again. Software occaisionally gets confused and needs to be "rebooted" from time to time. Hope this helps.

Oct 12, 2009 | BenQ DW1670 Double Layer 16 DVD RW IDE...

1 Answer

Working only with CD, but can not start any DVD


open your device manager , off a right click from ,,, my computer . click properties , hardware tab , then un-install both the cd and dvd . re-start your system and let windows detect the new hardware and re-install it for you . Let me know if this works .... if not we can troubleshoot further.
good luck

May 24, 2009 | BenQ CB523C CD-RW/DVD-ROM Combo Drive

2 Answers

Blank dvd crashes pc


the drive may be bad the burner software may be corrupted you power supply may be bad (line-in to DVD writer) The IDE (ribbon) cable may be loose

Sep 19, 2007 | Computers & Internet

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