Question about Canon EOS Elan 7ne 35mm SLR Camera

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Canon EOS 400D SLR - Err 99

I have tried all the suggested fixes to no avail. when i put the battery/ies in (have tried with and without the grip) the camera seems to fire up as normal but as soon as i press the shutter is just closes down. pressing the shutter button only results in the initial message 'busy' then the Err 99 message shows. when i turn off the power switch, the light button continues to show until i take the battery/ies out.
any help appreciated. thanks, Ken

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Try going into the menu and turning off the lock for shooting without a lens. Then try firing it without a lens to see if it works. Very often a lens problem can cause the Err 99 message.

Also, check to make sure the pop-up flash is not stuck down. That could also cause it.

Unless you have used your camera a LOT, it shouldn't be a bad shutter. They usually only quit after many years of use. I think Canon quotes 125,000 shots as the normal life of a shutter in a digital SLR.

CameraRepairs

Posted on Aug 11, 2008

  • Holly Scheele Oct 29, 2011

    I have a similar problem. I get a err 99, take your battery out and re-install message. I took a picture without the lens but the camera still had the same err 99 message.

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1 Answer

Error 99 is my problem... any ideas on a fix?


This may help you, it is from Canon.


Thank you for contacting Canon product support. I'm sorry to hear that
your EOS is displaying an "ERR 99" message.

To isolate the cause of the issue, we suggest that you do the
following:

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.

Does the "ERR 99" message appear? If it does, then the camera should
be serviced. If it does not, then please proceed to the next set of
steps:

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.

Does the "ERR 99" message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.

If the message does not appear, please complete the following steps:

1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.

If the "ERR 99" message only appears when one particular lens is
attached, then that lens should be examined by a service technician.

If you see the "ERR 99" with a different Canon lens attached, then the
camera should be serviced.

For factory service, forward your digital camera (remove the CF card
and battery) properly packaged and insured, with a letter describing the
difficulties. Be sure to include your name, address, telephone number,
and proof of warranty (if applicable). Send to the Canon Factory
Service Center at the following address:

Canon Factory Service Center
100 Jamesburg Road
Jamesburg, NJ 08831
Tel.# (732)521-7007

or

Canon Factory Service Center
15955 Alton Parkway
Irvine, CA 92618
Tel.# (949) 753-4200

Your equipment will be examined and you will be advised of the
findings.
The length of time for the repair will be dependent upon the nature of
the repair and availability of parts if needed. If the repair entails
something that is not covered in warranty you will be sent a written
estimate to the address that you have provided.

Thank you for choosing Canon.

Sincerely,

xxxx
Product Support Representative

Dec 26, 2011 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

Err 99 on a 400d how can it b fixed


Welcome to Fixya
Err 99 could mean several different things, such as... Memory Card, Lens or Lens contacts....

Here's what you can try:
Remove the memory card an enable "shooting with out memory card" and see if you still get the error. If it works your memory card is bad. Try another lens if you can. Clean the lens contacts with a pencil eraser (be careful not to get eraser dust in the camera body or in the lens). Worst case scenario is, Err 99 could be related to the shutter failing which would mean a trip to Canon.

Feb 27, 2011 | Canon EOS 400D / Rebel XTi Digital Camera...

1 Answer

Canon 400D,Error 99 keeps coming up,have replaced battery pack,even recharged batteries,stillbeing told to"replced battery pack".Help...


Welcome to Fixya
Err 99 could means several different things, such as... Memory Card, Lens or Lens contacts....

Here's what you can try:

Remove the memory card an enable "shooting with out memory card" and see if you still get the error. If it works your memory card is bad. Try another lens if you can. Clean the lens contacts with a pencil eraser (be careful not to get eraser dust in the camera body or in the lens). Worst case scenario is, Err 99 could be related to the shutter failing which would mean a trip to Canon.

Have a good one!

Feb 06, 2011 | Canon EOS 400D / Rebel XTi Digital Camera...

1 Answer

My canon eos rebel xti keeps showing error code 99



To isolate the cause of the issue, we suggest that you do the
following:

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.

Does the "ERR 99" message appear? If it does, then the camera should
be serviced. If it does not, then please proceed to the next set of
steps:

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.

Does the "ERR 99" message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.

If the message does not appear, please complete the following steps:

1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.

If the "ERR 99" message only appears when one particular lens is
attached, then that lens should be examined by a service technician.

If you see the "ERR 99" with a different Canon lens attached, then the
camera should be serviced.

Sep 22, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

My 9 month old camera will power up, focus and flash however it will not take the picture. When looking through the view finder, "busy" flashes when trying to take the picture. The battery is fully charged...


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I can help you fix the BUSY Error or Error 99 of your Canon EOS Rebel XS / Canon EOS 1000D.

Installation of this Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update will solve these problems:
  1. Some cameras may exhibit a phenomenon in which the LCD monitor does not display, the shutter does not release, and the BUSY indication remains lit in the viewfinder.
  2. The message, "Err 99 Shooting is not possible. Turn the power switch to<OFF> and <ON> again or re-install the battery", appears on the camera's LCD monitor, and after the above operation is carried out,the LCD monitor displays in a language that is different from the actual language setting.
See the firmware instructions and download the firmware upgrade by following these Fixya Tips :

  1. Follow this link to download a pdf version of the firmware installation instruction guide.
  2. Follow this link to download the Windows Version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  3. Follow this link to download the MAC version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  4. Follow this link to download the Canon EOS Rebel XS / Canon EOS 1000D Instruction Manual.

I hope that helps.

Jul 31, 2009 | Canon EOS Rebel XS 35mm SLR Camera

1 Answer

Error 99 in EOS 400D


Here is a link which may help you.
http://forums.dpreview.com/forums/read.asp?forum=1031&message=9598105

It may be that the contacts on the lens is dirty, follow the directions, by using a clean pencil eraser (I would also suggest to use alcohol and clean the contacts after using the eraser). Also to remove the date button battery and the other batteries, then turn on the camera (with all batteries removed).
Then put the batteries back in.

Jul 23, 2008 | Canon Rebel XT / EOS 350D Digital Camera

17 Answers

My Canon is displaying - Err 99 what should I do?


Just found this info which should help diagnose the err 99 issues (info direct from Canon apparently)

To isolate the cause of the issue, do the following: -

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, the camera may be faulty and requires a service. If it does not, then: -

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -

1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera is faulty and should be serviced.

Apr 10, 2007 | Canon EOS Elan 7ne 35mm SLR Camera

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